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Information recommendation method, apparatus, device and medium

A technology of information recommendation and identity, applied in the field of human-computer interaction, can solve the problems of not knowing which questions or aspects to ask, and the low efficiency of human-computer interaction, so as to improve the efficiency of human-computer interaction.

Active Publication Date: 2019-02-22
BEIJING ORION STAR TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In this way, users may not know which questions or which aspects they can ask when using the robot, resulting in low efficiency of human-computer interaction

Method used

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  • Information recommendation method, apparatus, device and medium
  • Information recommendation method, apparatus, device and medium
  • Information recommendation method, apparatus, device and medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment approach

[0085] In the embodiment of the present invention, when determining problems related to voice data, it can be divided into the following two implementation modes, specifically:

Embodiment approach 1

[0087] Determining a standard question matching the voice data among the pre-stored standard questions;

[0088] Part or all of the standard questions related to the standard questions are determined as questions related to the voice data.

[0089] During specific implementation, when determining the standard question matched with the speech data, based on the text similarity between the speech data and each standard question in the pre-stored standard question, in the pre-stored standard question, determine the standard question matched with the speech data question.

[0090] During specific implementation, when part or all of the standard questions related to the standard questions are determined as questions related to voice data, the label set corresponding to the standard question can be determined based on the pre-stored correspondence between the standard question and the label set , and then in the pre-stored correspondence between the standard question and the label ...

Embodiment approach 2

[0111]When determining problems related to voice data, according to whether the voice data and the acquired voice data belong to the same round of dialogue, it can be divided into the following two situations, specifically:

[0112] Situation 1. When it is determined that the voice data and the acquired voice data belong to the same round of dialogue, some or all of the standard questions related to the target voice data are determined as questions related to the voice data, wherein the target voice data is based on Voice data acquired for the first time in a round of dialogue.

[0113] It should be noted that when it is determined that the voice data meets the following conditions, it is determined that the voice data and the acquired voice data belong to the same round of dialogue:

[0114] Condition 1. The voice data is not acquired for the first time during a single wake-up period;

[0115] Condition 2. Among the pre-stored standard questions, the standard questions that ...

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PUM

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Abstract

The invention discloses an information recommendation method, apparatus, device and a medium, in order to improve the efficiency of human-computer interaction. The information recommendation method comprises the following steps: acquiring voice data of a user; Analyzing the voice data to determine an intention of the user; Determining problems associated with the voice data when determining that apreset user intent type includes the user's intent; Recommending the problem related to the voice data to the user.

Description

technical field [0001] The present invention relates to the field of human-computer interaction, in particular to an information recommendation method, device, equipment and medium. Background technique [0002] With the continuous development of artificial intelligence, the robot industry relying on artificial intelligence has also achieved greater development. Following this, service robots have also officially landed and been put into use in different fields. [0003] At present, when the service robot interacts with the user, the robot is usually in a passive waiting state, waiting for the user to ask questions. When receiving the user's voice data, it analyzes the user's intention and searches for the corresponding answer to answer. In this way, when using the robot, the user may not know which questions or which aspects they can ask, resulting in low efficiency of human-computer interaction. Contents of the invention [0004] Embodiments of the present invention pro...

Claims

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Application Information

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IPC IPC(8): G06F16/332
Inventor 常超张凯军
Owner BEIJING ORION STAR TECH CO LTD