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Clue management method and device, terminal and computer readable storage medium

A lead management, lead technology, applied in the field of customer information management, can solve problems such as repeated follow-up

Pending Publication Date: 2019-04-16
PINGAN CITY CONSTR TECH SHENZHEN CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a clue management method, device, terminal and computer-readable storage medium, aiming to solve the problem that the potential customers in the clue database are actually customers who have cooperated, so that business personnel will repeatedly follow up with customers question

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  • Clue management method and device, terminal and computer readable storage medium
  • Clue management method and device, terminal and computer readable storage medium
  • Clue management method and device, terminal and computer readable storage medium

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Embodiment Construction

[0048] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0049] The thread management method involved in the embodiment of the present invention is mainly applied to a terminal, and the terminal may be a terminal having display and processing functions such as a PC, a portable computer, and a mobile terminal.

[0050] refer to figure 1 , figure 1 It is a schematic diagram of the terminal structure involved in the solution of the embodiment of the present invention. In this embodiment of the present invention, a terminal may include a processor 1001 (such as a CPU), a communication bus 1002 , a user interface 1003 , a network interface 1004 , and a memory 1005 . Wherein, the communication bus 1002 is used to realize the connection and communication between these components; the user interface 1003 can include a display screen (Display), an input unit such as a keyboard (Ke...

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Abstract

The invention discloses a clue management method and device, a terminal and a computer readable storage medium. The clue management method comprises the steps of obtaining an original customer name corresponding to a target customer; Identifying a location word group in the original customer name; Judging whether continuous fields in the original customer name are the same as brand names in a brand word bank or not; Taking a continuous field which is the same as the brand name of the brand word bank in the original customer name as a brand keyword; If no continuous field in the original customer name is the same as the brand name in the brand word bank, taking the field between the place word group and the enterprise function word group as a brand keyword; Judging whether the name of a cooperative customer is consistent with a place phrase and a brand keyword or not; And if yes, marking the target client as a cooperative client. According to the technical scheme, the clue library is subjected to data analysis, and the client, coinciding with the cooperative client, in the target client can be marked as the cooperative client, so that the business personnel can be prevented from repeatedly following the client.

Description

technical field [0001] The present invention relates to the technical field of customer information management, in particular to a thread management method, device, terminal and computer-readable storage medium. Background technique [0002] At present, the company has not expanded its business and will establish a customer lead database. The clue database contains multiple clues, and each clue includes the customer information of a potential customer. However, due to irregular customer names in the customer information, potential customers in the clue database may In fact, it is a customer who has already cooperated, which will cause the business personnel to follow up the customer repeatedly. Contents of the invention [0003] The main purpose of the present invention is to provide a clue management method, device, terminal and computer-readable storage medium, aiming to solve the problem that the potential customers in the clue database are actually customers who have c...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/33G06F16/35G06Q30/02
CPCG06Q30/0201
Inventor 曹敏枫
Owner PINGAN CITY CONSTR TECH SHENZHEN CO LTD
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