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Scene exercise evaluation method and device, storage medium and intelligent equipment

A technology for evaluating devices and scenes, applied in the field of intelligent interaction, can solve the problems of lack of objective basis, insufficient training efficiency, subjective evaluation of exercise effect, etc., and achieve the effect of realistic effect, objective and accurate evaluation results, and improved efficiency.

Pending Publication Date: 2019-12-27
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Embodiments of the present invention provide an evaluation method, device, storage medium, and intelligent device for scenario drills to solve the problem that the evaluation of drill effects in the prior art is relatively subjective and lacks objective basis, and salesmen cannot improve themselves based on objective drill results. Dialogue, training efficiency is not high enough

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  • Scene exercise evaluation method and device, storage medium and intelligent equipment
  • Scene exercise evaluation method and device, storage medium and intelligent equipment
  • Scene exercise evaluation method and device, storage medium and intelligent equipment

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Embodiment Construction

[0044] In order to make the purpose, features and advantages of the present invention more obvious and understandable, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the following The described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0045] figure 1 The implementation flow of the evaluation method for scenario drill provided by the embodiment of the present invention is shown, and the method flow includes steps S101 to S107. The specific implementation principle of each step is as follows:

[0046] S101: Obtain the exercise scene selected by the trainee.

[0047] I...

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Abstract

The invention provides a scene exercise evaluation method and device, a storage medium and intelligent equipment. The method comprises the steps of obtaining an exercise scene selected by a student; acquiring first voice information input by the student in the exercise scene; determining an exercise interaction script corresponding to the first voice information; acquiring second voice informationof the student; playing feedback information corresponding to the second voice information, and obtaining a preset score of the feedback information; converting the plurality of pieces of second voice information acquired during execution of the exercise interaction script into a statement text, and performing word segmentation processing on the statement text to obtain each segmented word forming the statement text; and according to each segmented word of the statement text and a preset score of feedback information corresponding to the plurality of pieces of second voice information, evaluating the exercise of the student. According to the invention, the exercise of students can be evaluated objectively, so that the students can understand their own exercise effects and the exercise efficiency can be improved.

Description

technical field [0001] The present invention relates to the technical field of intelligent interaction, in particular to an evaluation method, device, storage medium and intelligent equipment for scene drills. Background technique [0002] In traditional product training for salesmen, the trainer will provide scripts for salesmen to practice. The scripts include product introductions and product-related questions and answers, and salesmen will conduct simulation exercises based on the scripts. However, in the case of limited resources and time, salesmen usually conduct drills with teachers or other salesmen according to the script, and the effect of the drill is judged by the teacher or the salesman who drilled together, that is, the evaluation of the drill effect is relatively subjective and lacks objective basis. Salespersons also cannot improve their dialogue based on objective drill results, and the training efficiency is not high enough. Contents of the invention [...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/20G09B5/14
CPCG06Q50/2057G09B5/14
Inventor 姚雄
Owner CHINA PING AN LIFE INSURANCE CO LTD
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