Maintenance order dispatching management method and device based on fault big data, equipment and medium

A management method and maintenance technology, applied in data processing applications, instruments, forecasting, etc., to avoid unreasonable personnel arrangements and improve user experience.

Pending Publication Date: 2020-01-31
武汉儒松科技有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] In view of this, the present invention proposes a maintenance order management method, device, equipment, and medium based on fault big data, aiming to solve the technical problem that the existing technology cannot reasonably arrange staff to maintain equipment in a timely manner

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  • Maintenance order dispatching management method and device based on fault big data, equipment and medium
  • Maintenance order dispatching management method and device based on fault big data, equipment and medium
  • Maintenance order dispatching management method and device based on fault big data, equipment and medium

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Embodiment Construction

[0030] The following will clearly and completely describe the technical solutions in the embodiments of the present invention in conjunction with the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of them. Based on the implementation manners in the present invention, all other implementation manners obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of the present invention.

[0031] Such as figure 1 As shown, the device may include: a processor 1001 , such as a central processing unit (Central Processing Unit, CPU), a communication bus 1002 , a user interface 1003 , a network interface 1004 , and a memory 1005 . Wherein, the communication bus 1002 is used to realize connection and communication between these components. The user interface 1003 may include a display screen (Display), an input unit such as a keyboard (Ke...

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Abstract

The invention provides a maintenance order dispatching management method and device based on fault big data, equipment and a medium. The method comprises the steps of monitoring equipment data in realtime, and acquiring equipment maintenance records and equipment operation data; obtaining network equipment operation fault data, judging the equipment operation data according to the network equipment operation fault data, estimating the operation data with faults, predicting the next fault occurrence time of the equipment according to the historical fault occurrence time of the equipment, obtaining the prediction time, and generating a maintenance list according to the prediction time and the operation data with faults; arranging maintenance personnel according to the maintenance list; andnotifying the maintenance personnel to maintain when monitoring that equipment is in failure. According to the invention, the fault big data is acquired from the network to predict the fault of the equipment, the time and mode that the equipment may fail are predicted in advance, and the maintenance personnel are arranged in advance for standby, so that the equipment can be maintained at the firsttime.

Description

technical field [0001] The invention relates to the field of invoice management, in particular to a method, device, equipment and medium for managing maintenance orders based on fault big data. Background technique [0002] At present, when there is a problem with the equipment, the typical repair and repair process is as follows: when a certain equipment fails, the user will inform the logistics department of the name and location of the faulty equipment by means of telephone or network platform, and at the same time send Superficial fault conditions: such as blue screen when the computer is turned on, no response when the computer is turned on, and the computer is suddenly blacked out during use, etc. Also inform the maintenance department, and then leave the maintenance time, contact method and contact person. The contact person only needs to wait for the maintenance personnel to come to the door. That's it. [0003] However, at this stage, many equipment lacks the abili...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/04G06Q10/00
CPCG06Q10/04G06Q10/20
Inventor 王春雷
Owner 武汉儒松科技有限公司
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