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Work order dispatching method for equipment leasing

A work order and equipment technology, applied in the field of data processing, can solve problems such as the timeliness of work order dispatch and the uncertainty of rationality, and the efficiency of personnel deployment that affects service efficiency, so as to improve service efficiency and personnel allocation efficiency, and dispatch orders quickly. Effect

Pending Publication Date: 2020-09-15
众能联合数字技术有限公司
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  • Application Information

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Problems solved by technology

[0002] At present, with the development of aerial work platform leasing, the number of service work orders corresponding to aerial work platforms is gradually increasing. The assignment of work orders is manually operated by the service manager. The specific assignment objects are mainly judged based on personal experience and offline communication. The timeliness and rationality of work order assignment have great uncertainty, which seriously affects the service efficiency and the corresponding personnel deployment efficiency

Method used

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Examples

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Effect test

Embodiment 1

[0021] An existing work order to be processed needs to be assigned to the corresponding service engineer. The assignment method is as follows:

[0022] (1) Query the start processing time and expected end time of the work order to be dispatched. The expected start time of the work order is 2020-05-01 9:10, and the expected end time is 2020-05-01 9:40. 30 minutes;

[0023] (2) Query the free time period of all service engineers, as shown in the following table:

[0024] service engineer idle time Xiao Zhang 8:00-8:15 10:20-10:30 11:10-12:00 14:05-15:20 Xiao Li 9:10-9:25 11:30-12:00 13:32-14:35 16:50-17:30 Xiao Liu 8:10-8:32 10:05-10:45 14:27-14:50 17:20-18:30 Xiao Wu 10:02-11:20 15:34-16:50 18:43-19:10

[0025] (3.1) Divide the daily time from 8 am to 22 pm, a total of 14 hours, divided into 7 time periods every 2 hours;

[0026] (3.2) First compare whether there is a service engineer’s free time period in the first time period from 8:00...

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Abstract

The invention provides a work order dispatching method for equipment leasing. The work order dispatching method comprises the following steps: inquiring processing starting time and estimated ending time of a to-be-dispatched work order; querying idle time periods of all service engineers; matching the idle time period of each service engineer with the start processing time and the predicted end time of the to-be-dispatched work order; and screening the service engineers meeting the idle time period, calculating the distance between each service engineer and the engineering position of the to-be-dispatched work order, and selecting the service engineer closest to the engineering position of the to-be-dispatched work order, wherein the finally screened service engineer is the optimal dispatching object of the to-be-dispatched work order. According to the work order dispatching method for equipment leasing, the order can be accurately and efficiently dispatched according to the processing time period of the work order to be dispatched and the idle time period and the position information of the service engineer, and the order is dispatched more quickly, and the service efficiency andthe personnel dispatching efficiency are improved.

Description

technical field [0001] The invention belongs to the technical field of data processing, and in particular relates to a work order assignment method for equipment leasing. Background technique [0002] At present, with the development of aerial work platform leasing, the number of service work orders corresponding to aerial work platforms is gradually increasing. The assignment of work orders is manually operated by the service manager. The specific assignment objects are mainly judged based on personal experience and offline communication. The timeliness and rationality of work order assignment have great uncertainty, which seriously affects the service efficiency and the corresponding personnel deployment efficiency. [0003] Therefore, developing a method that can quickly and accurately assign work orders is a difficult problem that those skilled in the art continue to solve. Contents of the invention [0004] In order to solve the above problems, the present invention ...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q30/06
CPCG06Q10/06314G06Q10/063118G06Q30/0645
Inventor 杨定涛韩丹萍朱猛李龙蒋创事钟伟杰徐勇
Owner 众能联合数字技术有限公司
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