A method for automatic testing of voice robots through recording and playback comparison
A voice robot, automated testing technology, applied in automatic exchange, monitoring/monitoring/test arrangement, manipulator, etc., can solve the problems of low test efficiency, inability to automate batch testing, and high cost of regression testing, and achieve the effect of improving test efficiency
Active Publication Date: 2021-12-21
浙江百应科技有限公司
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Problems solved by technology
The main way of regression testing is to make a real phone call and have a voice conversation with a voice robot, but this kind of testing is very inefficient and cannot automate batch testing
In addition, the voice robot itself contains a variety of speech node types, and each speech node type has different attribute configurations. There will be many combined scenarios. If regression tests are used to cover these scenarios, a large amount of test data needs to be prepared and designed. , leading to very high cost of regression testing
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[0024] The technical solutions of the present invention will be further described in detail below through specific embodiments in combination with the accompanying drawings. Obviously, the described embodiments are only some of the embodiments of the present application, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.
[0025] At present, after the logic of the voice robot is reconstructed and modified, it is necessary to perform a regression test on the voice robot to improve the logic reconstruction efficiency of the voice robot. The main method of regression testing is to make a real phone call and have a voice conversation with a voice robot, but such a test is very inefficient and cannot automate batch testing. In addition, the voice robot itself contains a variety of speech node types, and each...
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The invention discloses a method for realizing automatic testing of a voice robot through recording playback comparison, including: selecting at least one historical call from a database; downloading the recording file of the historical call to the local according to the recording address of the historical call; downloading the recording file of the historical call Push to the specific directory of the soft switch center; the voice robot selects a specific line to call the soft switch center to initiate a specific outbound call; the soft switch center plays the recording file of the historical call according to the specific outbound call request initiated by the voice robot from the specific line until the specific outbound call End; query the detailed information of the specific outbound call from the database, and compare it with the detailed information of the historical call; generate a test report of the voice robot according to the comparison result of the detailed information of the specific outbound call and the historical call.
Description
technical field [0001] The invention relates to the field of speech testing, in particular to a method for realizing automatic testing of speech robots through recording playback comparison. Background technique [0002] At present, when the logic of the voice robot is reconstructed and modified, regression testing of the voice robot is required. The main method of regression testing is to make a real phone call and have a voice conversation with a voice robot, but such a test is very inefficient and cannot automate batch testing. In addition, the voice robot itself contains a variety of speech node types, and each speech node type has different attribute configurations. There will be many combined scenarios. If regression tests are used to cover these scenarios, a large amount of test data needs to be prepared and designed. , leading to very high cost of regression testing. Contents of the invention [0003] The technical problem to be solved by the present invention is...
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IPC IPC(8): B25J19/00H04M3/22H04M3/28
CPCB25J19/00H04M3/2218H04M3/28B25J19/0095
Inventor 王磊叶文星
Owner 浙江百应科技有限公司