Method and system for batch diagnosis of server faults
A server and fault technology, applied in the directions of non-redundant fault handling, instruments, and response errors, etc., can solve problems such as time-consuming, low analysis accuracy and efficiency, and difficulty in real-time monitoring, etc., to get started Simple to use effects
Active Publication Date: 2022-07-12
INSPUR SUZHOU INTELLIGENT TECH CO LTD
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Problems solved by technology
However, this method of troubleshooting requires high travel costs for customer service personnel and a large labor cost; using manual analysis methods, the accuracy of analysis is not high; moreover, server fault logs, as an important data source, have not been properly utilized and developed.
[0003] At present, there are many types of servers, and there are many types of firmware on the servers. The existing methods cannot achieve unified and effective compatibility with all models and fault diagnosis of all types of firmware on each model; and the number of servers in the operation and maintenance room is very large. If you only use a stand-alone version of the diagnostic tool, it will take a lot of time and a lot of work, and the other is that it is difficult to achieve real-time monitoring and other issues; existing The technology cannot solve the problem of server fault diagnosis accuracy and precise positioning
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[0043] The preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings, so that the advantages and features of the present invention can be more easily understood by those skilled in the art, and the protection scope of the present invention can be more clearly defined.
[0044] Embodiments of the present invention include:
[0045] See figure 1 , a method for diagnosing server failures in batches, including:
[0046] Get the number of cores of the CPU on the server, and then set the maximum number of threads that can be concurrent on the server according to the number of cores;
[0047] Start the server fault diagnosis thread. The fault diagnosis thread accesses the BMC interface of the server that needs to be diagnosed through the ipmitool tool, and sends the sel list and sdr list all commands to obtain the sel log and the sdr log respectively;
[0048] Check whether the sel log can match the clearing command...
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The invention discloses a method and system for diagnosing server faults in batches, including acquiring selection logs and hardware logs; detecting whether the selection logs have been cleared within one day; 8 times; if more than 8 times, check the latest selected log status of the firmware and check the status of the corresponding firmware in the hardware log; if the number of alarms in the last day does not exceed 8 times, end the operation; if cleared, directly check the status of the corresponding firmware in the hardware log Obtain the state in the hardware log and detect whether the corresponding firmware failure has occurred in the selection log in the corresponding time period under different states; Through the above method, the present invention can collect the selection log and hardware log on the server, and can quickly This can not only save manpower, reduce the technical requirements for operation and maintenance personnel, but also reduce the downtime rate of the server due to failure.
Description
technical field [0001] The invention relates to the field of server fault diagnosis, in particular to a method and system for batch diagnosis of server faults. Background technique [0002] At present, server failure is one of the problems that plagues server manufacturers, and it is the obligation of server manufacturers to properly solve client server failures. The existing way to solve the server failure is to use the customer service personnel to solve the server failure at the customer site, copy the log and other information of the customer's server back, and analyze the log manually. However, with this method of troubleshooting, customer service personnel have high travel costs and a large labor cost; manual analysis methods are used, and the analysis accuracy is not efficient; and the server fault log is an important data source, which is not properly utilized for development. [0003] At present, there are many types of servers, and there are many types of firmware...
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IPC IPC(8): G06F11/07
CPCG06F11/079G06F11/076G06F11/0766
Inventor 孔涛王吉宏
Owner INSPUR SUZHOU INTELLIGENT TECH CO LTD