Intelligent question and answer method and device, server and computer readable storage medium

Abstract

The invention provides an intelligent question-answering method and device, a server and a computer readable storage medium, and belongs to the technical field of artificial intelligence. When word segmentation processing is carried out, the target domain map facing the specific domain is introduced, and word segmentation processing is carried out on the questions of the original user based on the target domain map and the first dictionary facing the general domain, so that the accuracy of a word segmentation result is improved; and then words with suspected input errors in the original user questions are further determined through error detection, and error correction processing on the original user questions is performed based on the words similar to the words with the suspected input errors, thereby generating answer data according to the target user questions obtained after error correction. Therefore, the obtained answer data better conforms to the expectation of the user, the accuracy of intelligent questioning and answering is improved, and then the intelligent questioning and answering quality is ensured.

Description

technical field [0001] The present application relates to the technical field of artificial intelligence, and in particular, to an intelligent question answering method, device, server, and computer-readable storage medium. Background technique [0002] As a common form of human-computer interaction, intelligent question answering has been widely used in many fields, such as games. In the process of intelligent question and answer, the user initiates a question to the intelligent question and answer robot, and the intelligent question and answer robot finds the matching answer according to the user's question and feeds it back to the user. [0003] However, in the process of intelligent question answering, the questions initiated by users may be inaccurate, especially in highly specialized vertical fields. Since the user's understanding of the business or task may not be accurate enough, it is more likely that the question is expressed incorrectly. , and then the feedback a...

AI Technical Summary

Problems solved by technology

[0003] However, in the process of intelligent question answering, the questions initiated by users may be inaccurate, especially in highly professional vertical fields, because users may not understand the business or tasks accurately, so it is more likely to have wrong expressions of questions , and then the feedback answer does not match the actual needs of the user, or even the matching answer cannot be found

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