Customer source expanding system and platform of intelligent restaurant

Abstract

The invention relates to the technical field of intelligent restaurants, and discloses a customer source expansion system and platform for an intelligent restaurant, and the system comprises an old customer maintenance module, a service rewarding module, an Internet promotion module, a new customer mining module and a marketing module. Old guest sources are not lost while new guest sources are mined, and it is guaranteed that the quantity of expanded guest sources is larger than the quantity of lost guest sources; the Internet promotion module, the new customer mining module and the marketing activity module attract new customer sources to go to the restaurant or purchase meals online, the customer flow of the restaurant is increased, and finally the service attitude of waiters is ensured through the service rewarding module, so that the experience feeling of the customer sources in the restaurant is ensured, and the service quality of the restaurant is improved. And specific services are carried out on group guest sources of more groups or people through a banquet party, so that the guest receiving range of the restaurant is expanded, the guest flow of the restaurant is improved, new guest sources are comprehensively introduced, and the system is suitable for wide popularization.

Description

technical field [0001] The invention relates to the technical field of smart restaurants, in particular to a customer source expansion system and platform for smart restaurants. Background technique [0002] The catering industry (catering) is a food production and operation industry that provides consumers with various drinks, food, consumption places and facilities through the integration of instant processing and production, commercial sales and service labor. According to the definition of "Standard Industry Classification" in Europe and America, the catering industry refers to catering service organizations for the purpose of commercial profit. In my country, according to the definition in the "Notes on the Classification of National Economic Industries", the catering industry refers to the service activities of cooking and preparing food on the spot in a certain place, and selling it to customers for on-site consumption. [0003] However, when the existing customer so...

AI Technical Summary

Problems solved by technology

[0005] Aiming at the deficiencies of the prior art, the present invention provides a customer source expansion system and platform for intelligent restaurants, which can maintain the original customer source through the old customer maintenance module, and not lose the old customer source while digging new customer source, Ensure that the amount of customer expansion is greater than the loss of customer sources; and attract new customer sources to the store or purchase meals online through the Internet promotion module, new customer mining module and marketing activity module to increase the customer flow of the restaurant, and finally through The service award module guarantees the service attitude of the waiters, so as to ensure the dining experience of customers in the store, and provides specific services to groups or group customers with more people through banquet gatherings, so as to improve the scope of receiving customers of the restaurant. Improve the customer flow of the restaurant, introduce new customers in an all-round way, and ensure the efficiency of the introduction of new customers. It solves the problem that the existing customer source expansion system for restaurants cannot maintain the old customer source. While introducing new customers, the loss of old customers leads to low efficiency in expanding the customer source system, and the method of expanding customer sources is single, which cannot fully introduce new customers, reducing the efficiency of the customer source expansion system to introduce new customers. question

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