Fault positioning method and device for internet protocol television (IPTV) service
A network TV and interactive technology, applied in the network field, can solve the problems of low fault location efficiency and accuracy, and achieve the effect of improving user experience, high efficiency and accuracy, and ensuring smoothness
Active Publication Date: 2022-06-07
CHINA MOBILE GRP GUANGDONG CO LTD +1
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Problems solved by technology
[0004] Embodiments of the present application provide a fault location method and device for interactive network television IPT
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[0051] In order to make the objectives, technical solutions and advantages of the present application clearer, the technical solutions of the present application will be clearly and completely described below with reference to the specific embodiments of the present application and the corresponding drawings. Obviously, the described embodiments are only a part of the embodiments of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.
[0052] The technical solutions provided by the embodiments of the present application will be described in detail below with reference to the accompanying drawings.
[0053] Before describing the technical solutions provided by the embodiments of the present application, the network access process of the IPTV service is first intr...
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The invention discloses a fault positioning method and device for an internet protocol television (IPTV) service, and aims to at least solve the problems of low fault positioning efficiency and accuracy of an existing fault positioning method. The method comprises the following steps: acquiring a message transceiving record of a node on an access path between a set top box of a target user and a DHCP (Dynamic Host Configuration Protocol) server in a specified historical time period; determining behavior characteristic information and flow characteristic information of the node based on the message receiving and transmitting record of the node in the specified historical time period; based on the behavior feature information of the node and a pre-established fault feature library, determining whether the IPTV service of the target user has a fault and acquiring an abnormal behavior feature of the node; based on the traffic feature information of the node and a pre-established traffic analysis model, determining whether the message traffic of the node on the access path is abnormal, and obtaining a traffic analysis result; and positioning the fault problem of the IPTV service of the target user based on the abnormal behavior characteristics of the node on the access path and the flow analysis result.
Description
technical field [0001] The present application relates to the field of network technologies, and in particular, to a fault location method and device for an interactive network television IPTV service. Background technique [0002] Interactive Personal TV (IPTV) is a technology that utilizes broadband cable television network and integrates various technologies such as Internet, multimedia, and communication to provide home users with a variety of interactive services, including digital TV. . The network access process of the IPTV service is usually that the set-top box obtains an available Internet Protocol (Internet Protocol, IP) address from a Dynamic Host Configuration Protocol (Dynamic Host Configuration Protocol, DHCP) server, and uses the IP address to access the network, then the service can be used normally. . When a problem occurs in the above-mentioned network access process, and the set-top box cannot obtain an available IP address from the DHCP server, the IPT...
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Login to View More IPC IPC(8): H04N21/24H04N21/647H04L41/0677H04L41/14
CPCH04N21/2404H04N21/6473H04L41/0677H04L41/145Y02D30/50
Inventor 黄睿哲张文亮孙剑骏王峻徐木生李维
Owner CHINA MOBILE GRP GUANGDONG CO LTD