Unlock instant, AI-driven research and patent intelligence for your innovation.

Data interaction method and electronic equipment

An electronic device and data interaction technology, applied in the field of data transmission, can solve the problem that the customer service personnel of the application cannot intuitively perceive the user's problems

Pending Publication Date: 2022-06-17
ZHONGAN ONLINE P&C INSURANCE CO LTD
View PDF0 Cites 1 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In some cases, when the user has doubts about the content in the interface of the application during the process of data browsing, insurance application, financial management, and shopping, the customer service personnel of the application cannot intuitively perceive the user problems faced
As a result, the customer service personnel of the application cannot accurately and efficiently help users answer the problems they face

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Data interaction method and electronic equipment
  • Data interaction method and electronic equipment
  • Data interaction method and electronic equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0032] Exemplary embodiments will be described in detail herein, examples of which are illustrated in the accompanying drawings. Where the following description refers to the drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the illustrative examples below are not intended to represent all implementations consistent with this application. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present application as recited in the appended claims.

[0033] A data interaction method provided by an embodiment of the present application is applied to a communication system. like figure 1 As shown, the communication system includes a first electronic device 100 , a cloud server 300 , and a second electronic device 200 . The first electronic device 100 may be an office computer of a customer service staff, and the second electronic device 200 m...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention provides a data interaction method and electronic equipment, and relates to the field of data transmission. According to the data interaction method provided by the invention, when a user uses the second electronic equipment to browse the first interface, the first electronic equipment determines that the second electronic equipment displays the first interface and sends the first request to the first electronic equipment; and the first electronic equipment receives interface data of the first interface sent by the second electronic equipment in response to the first request. Therefore, the first electronic equipment can display the interface data of the first interface on the second interface. In this way, customer service staff maintaining the first electronic device can visually see the content browsed by a user holding the first electronic device. And the first electronic equipment further responds to a confirmation operation on the second request and performs voice interaction with the first electronic equipment. According to the invention, the customer service staff can perform voice interaction with the user while browsing the first interface, so that questions encountered when browsing the first interface can be accurately and efficiently answered for the user.

Description

technical field [0001] The present application relates to the field of data transmission, and in particular, to a data interaction method and electronic device. Background technique [0002] At present, with the development of science and technology, electronic equipment has become a part of people's work and life. Generally, electronic devices can be installed with various application programs, which can be used by users to realize functions such as data browsing, insurance application, financial management, and shopping. [0003] In some cases, when users use the app for data browsing, insurance, financial management, and shopping operations, and there are doubts about the contents of the app's interface, the app's customer service staff cannot intuitively perceive the user. the problems faced. As a result, the application's customer service staff cannot accurately and efficiently help users answer the problems they face. SUMMARY OF THE INVENTION [0004] In a first a...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/957G06F16/332G06F16/33G06F9/451G10L15/22
CPCG06F16/957G06F9/451G10L15/22G06F16/3329G06F16/3343
Inventor 胡振建梁小满何志荣冯建超
Owner ZHONGAN ONLINE P&C INSURANCE CO LTD