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User order dispatching system and user order dispatching method

A technology for dispatching orders and users, applied in data processing applications, instruments, calculations, etc., can solve the problems of short arrears age, inability to achieve equalization, and inaccurate distribution, and achieve the effect of ensuring fairness

Pending Publication Date: 2022-07-01
CHINA TELECOM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In the existing technology, due to too much manual intervention, the fairness of dispatching orders cannot be guaranteed
For example, for users who are easy to call for arrears (such as users with moderate arrears, relatively short age of arrears and no history of malicious arrears, etc.), it is impossible to achieve equal sharing when dispatching orders, and there may be unfairness caused by artificial screening sex
[0005] In addition, in the existing technology, because the order is dispatched manually, the work efficiency is low, and the quantity of the order and the amount of the order are satisfied at the same time, so there is inaccuracy in distribution, which is not compatible with smart IT empowerment There is an obvious gap in the operational requirements for high-quality development
For example, currently, even a skilled operator needs 3 to 4 hours to manually adjust orders according to share, and considering the expansion of the subsequent user scale, the time required will be further extended

Method used

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  • User order dispatching system and user order dispatching method
  • User order dispatching system and user order dispatching method
  • User order dispatching system and user order dispatching method

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Experimental program
Comparison scheme
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Embodiment approach 1

[0094] figure 1 It is a schematic diagram showing the structure of the user order dispatching system according to Embodiment 1 of the present invention. exist figure 1 , the user order dispatching system 1 includes an initial grouping unit 2 , a standard grouping mapping unit 3 and a grouping adjustment unit 4 .

[0095] The user order dispatching system 1 of this embodiment adopts an algorithm based on the calculation of the average center point of the backward feedback, and only needs to input the agreed agency share parameters of a plurality of third-party arrears collection companies that are the dispatching parties. The total amount of fee dispatch data and the distribution of arrears value segments can quickly complete the grouping calculation that simultaneously meets the requirements for the number of dispatched orders and the double-line share of dispatched amount, so as to quickly realize the equal distribution of dispatched orders and ensure the fairness of dispatc...

Embodiment approach 2

[0128] Next, a user order dispatching system according to Embodiment 2 will be described.

[0129] Figure 4 It is a schematic diagram showing the structure of the user order dispatching system according to Embodiment 2 of the present invention. Compared with the user order dispatching system of Embodiment 1, the user order dispatching system of the second embodiment further adds a maximum gradient descent target search unit.

[0130] exist Figure 4 Among them, the user dispatch system 1a includes an initial grouping unit 2, a standard grouping mapping unit 3, a maximum gradient descent target searching unit 4a, and a grouping adjustment unit 4b.

[0131] Below, refer to Figure 5 , which specifically describes the user order dispatch method implemented by the user order dispatch system 1a. Figure 5 It is a flowchart showing the process performed by the user order dispatching system according to Embodiment 2 of the present invention.

[0132] Here, because Figure 4 Th...

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Abstract

The invention provides a user order dispatching system and a user order dispatching method, and the method comprises the steps: forming an initial grouping relation table and a standard grouping relation table according to an original list data table, and determining a mapping relation between an initial group in the initial grouping relation table and a standard group in the standard grouping relation table, and an adjustment action of the initial group; the target members in the source member group are adjusted to the members in the destination member group in sequence from the central point member, so that grouping calculation which simultaneously meets double-line share requirements of the number of dispatched orders and the amount of dispatched orders is rapidly completed, the average distribution of the dispatched orders is realized, and the fairness of the dispatched orders can be ensured.

Description

technical field [0001] The invention relates to a user order dispatching system and a user order dispatching method based on backward feedback mean center point calculation. Background technique [0002] In the market operation of telecom companies and other communication business companies, with the continuous growth of the user scale, the company's development strategy has gradually shifted from quantity to quality, and from new to stock. However, as an important part of the stock operation system, the payment of arrears is playing an increasingly important role in ensuring the company's income. In this regard, by introducing a professional third-party arrears collection company, and introducing a number of incentive commission systems such as simultaneous promotion and survival of the fittest, fine management and precise services can be achieved. [0003] However, in the process of grouping and distributing the arrears payment target users to a number of third-party arre...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/30
CPCG06Q10/0631G06Q50/40
Inventor 魏骥周平王粤
Owner CHINA TELECOM CORP LTD