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Method and apparatus for user moderation of online chat rooms

Inactive Publication Date: 2007-07-19
IBM CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

One common problem that thwarts the utility of online chat rooms is the posting of spam (e.g., unsolicited or unwanted messages, advertisements, files, etc.) and / or inappropriate messages (e.g., abusive or off-topic messages or messages using offensive language).
However, such methods are typically based on static system parameters that do not even participate in, and thus have no knowledge of the current content of, particular chat sessions.

Method used

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  • Method and apparatus for user moderation of online chat rooms
  • Method and apparatus for user moderation of online chat rooms
  • Method and apparatus for user moderation of online chat rooms

Examples

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Embodiment Construction

[0013] In one embodiment, the present invention is a method and apparatus for user moderation of online chat rooms. Embodiments of the present invention make it possible to efficiently moderate online chat rooms by enabling users of the chat rooms to dynamically control the content posted therein, e.g., in response to changing chat room conditions and / or content preferences. This affords greater customization of the chat experience to user needs, as well as more effective and more rapid addressing of chat room problems, than existing methods.

[0014] In one embodiment, the invention implements the concept of flags and chat profiles in order to allow chat room users to self-moderate online chat rooms in which they participate. Flags are messages sent by users in response to other users' messages that are deemed as inappropriate for the chat room. The sending or receipt of a flag, as discussed in greater detail below, will affect a user's ability to participate in a chat room. A user m...

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PUM

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Abstract

One embodiment of the present method and apparatus for user-moderation of an online chat room in which a plurality of users are exchanging messages includes providing the chat room and controlling a manner in which the users send and receive the messages in the chat room in accordance with user feedback relating to the messages. In one embodiment, the user feedback is received in the form of user chat profiles, which describe the respective users' participation in the chat room, and flags, which users may be given in response to messages that are deemed inappropriate for the chat room.

Description

FIELD OF THE INVENTION [0001] The present invention relates generally to client / server communications and relates more particularly to the moderation of online chat rooms. BACKGROUND [0002]FIG. 1 is a schematic diagram illustrating a typical chat environment 100 wherein two or more chat participants or users 1021-102n (hereinafter collectively referred to as “users 102”) communicate via a chat session administered by a centralized server 104. [0003] In order to chat, users 102 post messages 1061-106n (hereinafter collectively referred to as “messages 106”) to the chat room via the server 104. That is, users 102 send messages to the server 104, which in turn delivers the messages to all chat room participants / users 102. In this manner, users 102 can communicate electronically in substantially real time. [0004] One common problem that thwarts the utility of online chat rooms is the posting of spam (e.g., unsolicited or unwanted messages, advertisements, files, etc.) and / or inappropria...

Claims

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Application Information

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IPC IPC(8): G06F15/173
CPCG06Q10/107
Inventor BROCHU, JASON M.CIPRIANO, PETER F.JENNINGS, RAYMOND B. IIILAVOIE, JASON D.
Owner IBM CORP
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