Change Management System and Method
a management system and management system technology, applied in the field of management systems and methods, can solve problems such as inability to gracefully age, become antiquated, and lack of desire to change to more updated systems
Pending Publication Date: 2022-02-24
EDERA L3C
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- Description
- Claims
- Application Information
AI Technical Summary
Benefits of technology
The patent describes a computer-implemented method and system for monitoring the progress of participants in a business process transition event. This involves creating a bespoke journey with multiple stages and providing information about the journey to multiple recipients. The system can track the progress of each recipient with respect to the journey stages and provide feedback on their adherence to the stages. This can help to improve the efficiency and effectiveness of the business process transition. The technical effects of this patent include improved monitoring and control of business process transition events, improved communication and information distribution, and improved training and feedback mechanisms.
Problems solved by technology
Unfortunately, as technology advances, these systems may not age gracefully and may become antiquated.
However, the desire to change to more updated systems may be lacking, as these systems are well known and / or tested, and the interest in taking a chance on (or learning) a new system may be a scary proposition for an organization.
Method used
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System Overview
[0029]Referring to FIG. 1, there is shown change management process 10. Change management process 10 may be implemented as a server-side process, a client-side process, or a hybrid server-side / client-side process. For example, change management process 10 may be implemented as a purely server-side process via change management process 10s. Alternatively, change management process 10 may be implemented as a purely client-side process via one or more of change management process 10c1, change management process 10c2, change management process 10c3, and change management process 10c4. Alternatively still, change management process 10 may be implemented as a hybrid server-side / client-side process via change management process 10s in combination with one or more of change management process 10c1, change management process 10c2, change management process 10c3, and change management process 10c4. Accordingly, change management process 10 as used in this disclosure may include...
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A method, computer program product, and computing system for initiating a bespoke journey concerning a business process transition event, wherein the bespoke journey includes a plurality of journey stages; providing information concerning the bespoke journey to a plurality of recipients participating in the business process transition event; and monitoring progress of the plurality of recipients with respect to the bespoke journey to associate each of the plurality of recipients with one of the journey stages.
Description
RELATED APPLICATION(S)[0001]This application claims the benefit of U.S. Provisional Application No. 63 / 067,108, filed on 18 Aug. 2020, the entire contents of which are incorporated herein by reference.TECHNICAL FIELD[0002]This disclosure relates to management systems and methods and, more particularly, to management systems and methods that manage business process transition events.BACKGROUND[0003]Often times, a platform is installed in a professional environment and will be in use for years, if not decades. For example, medical organizations may install record management systems or bill processing systems that are well known and well used. Unfortunately, as technology advances, these systems may not age gracefully and may become antiquated.[0004]However, the desire to change to more updated systems may be lacking, as these systems are well known and / or tested, and the interest in taking a chance on (or learning) a new system may be a scary proposition for an organization.SUMMARY OF...
Claims
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Patent Timeline
Login to View More IPC IPC(8): G06Q10/06
CPCG06Q10/0637G06F40/30G06Q10/06313G06Q10/06315G06Q10/06316G06Q10/0635G06Q10/06375G06Q10/105H04L51/02
Inventor CARR, KEVIN
Owner EDERA L3C