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Telephone voice system test information generation method, server and equipment

A technology of voice system and test information, applied in monitoring/monitoring/test arrangement, instruments, electrical digital data processing, etc., can solve the problems of test information complexity, test information maintenance, etc., achieve good integration test effect, improve standardization and Readable, well-connected effects

Active Publication Date: 2012-07-04
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present invention provides a telephone voice system test information generation method, server and equipment to solve the complexity problem of telephone voice system test information generation and the maintenance of test information

Method used

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  • Telephone voice system test information generation method, server and equipment
  • Telephone voice system test information generation method, server and equipment
  • Telephone voice system test information generation method, server and equipment

Examples

Experimental program
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Embodiment 1

[0048] Such as figure 1 As shown, a test case is a set of test inputs, execution conditions, and expected results designed for a specific purpose. When the system under test is a voice system, the test input is the voice button, the expected result is the correct voice reading, and the execution condition is the combination of voice buttons to get the expected voice reading. Since the voice system exists in the form of a tree (see figure 1 ), so according to the inherent characteristics of the speech tree and the characteristics of the test case, the tested speech system is divided into five unit elements, namely:

[0049] (1) Voice node: each node in the voice tree of the voice system. Such as figure 1 The node 0101 shown with "Personal customer please press 1" is a voice node.

[0050] (2) Node level (also called: voice level): the position of the voice node in the entire voice tree. Such as figure 1 The node 01 shown is the first level, the node 0110 is the second level, the n...

Embodiment 2

[0082] Such as Picture 11 As shown, the telephone voice system test information generating device of this embodiment includes: a user end and a server, and the user end is connected to the server through a local area network.

[0083] The server includes: a data storage device, a flow combination device and a test information processing device; the data storage device is connected with the flow combination device; the test information processing device is connected with the data storage device and the flow combination device respectively.

[0084] The client includes: voice node query interface, used to send voice node query requests to the server, and receive and display voice node query results from the server; voice node setting interface, used to send voice node settings to the server based on the voice node query results Request; functional transaction query interface, used to send a functional transaction query request to the server, and receive and display the functional tra...

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Abstract

The invention provides a telephone voice system test information generation method, a server and equipment. The server comprises a data storage device, a flow combining device and a test information processing device. The data storage device is connected with the flow combining device; the test information processing device is connected with the data storage device and the flow combining device respectively; and the data storage device comprises a voice node element attribute list used for storing voice node attribute information, a functional transaction element attribute list used for storing functional transaction attribute information, an input element attribute list used for storing to-be-tested telephone voice system input information, and a voice reading element attribute list usedfor storing voice reading information. Therefore, the problems of complexity of generating the telephone voice system test information and the maintenance of the test information are solved.

Description

Technical field [0001] The present invention relates to the technical field of computer software testing, in particular to the computer voice system software testing technology of the banking system, and specifically to a method, server and equipment for generating test information for a telephone voice system. Background technique [0002] Software testing refers to the process of operating a program under specified conditions to find program errors, measure software quality, and evaluate whether it can meet design requirements. A test case is a set of test information designed for a specific purpose. The test information may include test inputs, test execution conditions, and expected results of the test. The test case is the smallest entity that is executed. To put it simply, a test case is to design a scenario in which the software program must be able to run normally and achieve the execution results designed by the program. [0003] At present, commercial banks and various ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/22G06F17/30
Inventor 李江疆陈惠梅李兵
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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