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Method, device and system for gateway device diagnosis

A gateway device and diagnosis method technology, applied in the communication field, can solve the problems that users cannot diagnose and control gateway devices, and achieve the effect of facilitating diagnosis and control

Inactive Publication Date: 2013-07-17
HUAWEI DEVICE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In the process of realizing the present invention, the inventor found that in the prior art, when diagnosing the gateway equipment, the network management server needs to be operated by the maintenance personnel of the operator, but the gateway equipment cannot be diagnosed according to the user's diagnosis requirements, thus causing the user to Unable to perform diagnostic control on gateway device

Method used

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  • Method, device and system for gateway device diagnosis
  • Method, device and system for gateway device diagnosis
  • Method, device and system for gateway device diagnosis

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0030] like figure 1 As shown, this embodiment provides a method for diagnosing a gateway device, which can be executed by a network management server figure 1 Steps shown, the method includes:

[0031] 101. Send a diagnosis item selection page to the operation terminal, where at least one diagnosis item is displayed on the diagnosis item selection page.

[0032] Wherein, when the diagnosis item selection page displays the diagnosis items, there may be multiple display methods, such as displaying the name of the diagnosis item, displaying the icon of the diagnosis item, and so on.

[0033] 102. Receive a request from the operation terminal for diagnosing a target diagnostic item, where the target diagnostic item is a selected diagnostic item on the diagnostic item selection page. Of course, the target diagnosis item is selected by the user on the diagnosis item selection page through the operation terminal.

[0034] 103. After receiving the request, send a command for diagn...

Embodiment 2

[0038] This embodiment provides a gateway device diagnosis method, such as figure 2 As shown, the method includes:

[0039] 201. The operating terminal acquires identity information of the gateway device from the gateway device.

[0040] For example, the user logs in the diagnosis operation interface of the gateway device on the operation terminal, clicks a diagnosis button, and triggers the operation terminal to obtain the identity information of the gateway device from the gateway device. Wherein, the identity information of the gateway device includes one or more of an ID of the gateway device, a user name of the gateway device, and a digest password.

[0041] 202. The gateway device sends the address of the network management server and its own identity information to the operation terminal.

[0042] 203. The operating terminal sends an access request to the network management server according to the address of the network management server, and the access request carri...

Embodiment 3

[0059] Such as image 3 As shown, this embodiment provides a network management server, the network management server includes: a first sending unit 301, a receiving unit 302, an acquiring unit 303, and a second sending unit 304, wherein,

[0060] The first sending unit 301 is configured to send a diagnosis item selection page to the operation terminal, and the diagnosis item selection page displays at least one diagnosis item;

[0061] The receiving unit 302 is configured to receive a request for diagnosing a target diagnostic item sent by the operating terminal, where the target diagnostic item is the selected diagnostic item on the diagnostic item selection page;

[0062] The obtaining unit 303 is configured to send a command for diagnosing the target diagnostic item to the gateway device after receiving the request, and obtain the diagnostic result of the target diagnostic item;

[0063] The second sending unit 304 is configured to send the diagnosis result of the target ...

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Abstract

The invention discloses a method, device and system for gateway device diagnosis. The method includes that a diagnosis project selection page is sent to an operation terminal and displays at least one diagnosis project; a request sent by the operation terminal and used for diagnosing a target diagnosis project is received, and the target diagnosis project is the diagnosis project selected on the diagnosis project selection page; a command for diagnosing the target diagnosis project is sent to a gateway device, and a diagnosis result of the target diagnosis project is obtained; and the diagnosis result of the target diagnosis project is sent to the operation terminal. The method, device and system for the gateway device diagnosis enables a user to control the gateway device at the operation terminal to perform the diagnosis by establishing communication connection between a net management server and the operation terminal, and is rich in selectable diagnosis projects and convenient for the user.

Description

technical field [0001] The invention relates to the communication field, in particular to a gateway device diagnosis method, device and system. Background technique [0002] The gateway device is used for data conversion between multiple networks and is one of the main devices of the network system. Its performance status is related to the quality of network communication. In order to know the performance status of the gateway device or detect faults, it is necessary to diagnose the gateway device. [0003] The diagnosis method of the gateway device in the prior art is that the operation and maintenance personnel select the diagnosis item on the network management server, and the network management server sends a diagnosis command to the gateway device, triggering the gateway device to diagnose the selected diagnosis item. [0004] In the process of realizing the present invention, the inventor found that in the prior art, when diagnosing the gateway equipment, the network m...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L12/66
Inventor 张科
Owner HUAWEI DEVICE CO LTD
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