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Information processing method and electronic device

An electronic device and a technology for describing information, applied in the field of information processing, can solve the problems of low operation efficiency, forgetting, complicated operation process of customer service telephone voice menu, etc., and achieve the effect of improving operation efficiency and simplifying operation process.

Inactive Publication Date: 2014-11-19
LENOVO (BEIJING) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, due to the increasing number of voice menu levels and items, users often forget or miss some information when listening to the voice broadcast, so that the user has to listen to it again. The operation process is complicated and the operation efficiency is low
[0004] Therefore, in the prior art, there are technical problems of complicated operation process and low operation efficiency of the customer service telephone voice menu.

Method used

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  • Information processing method and electronic device
  • Information processing method and electronic device
  • Information processing method and electronic device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0022] This embodiment provides an information processing method, which is applied to electronic devices such as smart phones and tablet computers.

[0023] figure 1 It is a schematic flowchart of the information processing method in Embodiment 1 of the present invention, refer to figure 1 As shown, the method includes:

[0024] S101: Obtain a called number;

[0025] Specifically, when a user uses an electronic device to make a call, he first inputs a called number, or the operating system invokes a dialing program to automatically fill in a called number, so that the electronic device obtains the called number.

[0026] S102: Obtain a first mapping relationship corresponding to the called number, where the first mapping relationship is the mapping relationship between the dial button and the voice menu function of the called number;

[0027] Specifically, S102 may be: query the called number in the preset number set, determine the category to which the called number belong...

Embodiment 2

[0044] An embodiment of the present invention provides an information processing method, which is applied to electronic devices such as smart phones and tablet computers.

[0045] figure 2 It is a schematic flowchart of the information processing method in Embodiment 2 of the present invention, refer to figure 2 As shown, the method includes:

[0046] S201: Obtain a called number;

[0047] Specifically, when a user uses an electronic device to make a call, he first inputs a called number, or the operating system invokes a dialing program to automatically fill in a called number, so that the electronic device obtains the called number.

[0048] S202: Query the called number in the preset number set, and determine the category to which the called number belongs;

[0049] In this embodiment, the above-mentioned preset number set includes at least the called number, the category to which it belongs, and the corresponding relationship between them. For example, the called num...

Embodiment 3

[0065] An embodiment of the present invention provides an information processing method, which is applied to electronic devices such as smart phones and tablet computers.

[0066] image 3 It is a schematic flow chart of the information processing method in Embodiment 3 of the present invention, refer to image 3 As shown, the method includes:

[0067] S301: Obtain a called number;

[0068] Specifically, when a user uses an electronic device to make a call, he first inputs a called number, or the operating system invokes a dialing program to automatically fill in a called number, so that the electronic device obtains the called number.

[0069] S302: Obtain a first mapping relationship corresponding to the called number, where the first mapping relationship is a mapping relationship between the dial button and the voice menu function of the called number;

[0070] Specifically, S302 may be: query the called number in the preset number set, determine the category to which th...

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PUM

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Abstract

The embodiment of the invention discloses an information processing method which is applied in an electronic device. The method comprises the following steps: a called number is acquired; a first mapping relation corresponding to the called number is acquired; the first mapping relation is the mapping relation between dialing keys and the voice menu function of the called number; based on the first mapping relation, a display interface is generated and displayed; the display interface is used for displaying the first mapping relation. The embodiment of the invention further provides the electronic device.

Description

technical field [0001] The invention relates to the field of information processing, in particular to an information processing method and electronic equipment. Background technique [0002] With the continuous development of science and technology, electronic technology has also developed rapidly, and there are more and more types of electronic products, and people have also enjoyed various conveniences brought by the development of science and technology. Now people can enjoy the comfortable life brought by the development of science and technology through various types of electronic devices. For example, electronic devices such as smartphones and tablet computers have become an important part of people's lives. Users can use electronic devices such as smartphones and tablet computers to listen to music, play games, etc., to alleviate the burden of modern fast-paced life. pressure. [0003] At present, more and more customer service calls have entered the life of users, ...

Claims

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Application Information

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IPC IPC(8): H04M1/247G06F3/0482H04M3/50
Inventor 王建英
Owner LENOVO (BEIJING) CO LTD
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