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Human-computer voice interaction method and system

A voice interaction system and voice interaction technology, applied in voice analysis, voice recognition, instruments, etc., can solve the problem of low interaction accuracy, achieve the effect of improving coordination, achieving consistency, and strong customer experience

Active Publication Date: 2018-08-21
SHANGHAI FINEKITE EXHIBITION ENG
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Based on this, it is necessary to provide a human-computer voice interaction method and system for the low accuracy of the existing human-computer voice interaction methods and systems.

Method used

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  • Human-computer voice interaction method and system
  • Human-computer voice interaction method and system

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Embodiment Construction

[0028] In order to make the purpose, technical solution and advantages of the present invention more clear, the present invention will be further described in detail below according to the drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0029] Please refer to 1, a human-computer voice interaction method, comprising the following steps:

[0030] S100: Collect voice information of the user.

[0031] Only by collecting the user's voice information can the follow-up corresponding processing be carried out according to the user's voice information. The whole system is based on the user's voice information to provide users with corresponding responses and realize human-computer voice interaction.

[0032] S200: Analyzing the voice information to obtain a language type corresponding to the voice information.

[0033] Different users may use different ...

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Abstract

The invention discloses a human-machine voice interaction method and a human-machine voice interaction system. The method includes: acquiring voice information of a user, analyzing the voice information to obtain a language type, adopting a recognition mode corresponding to the language type to recognize the voice information, searching for matching the voice information with pre-stored feedback voice information to obtain matched feedback voice information, and searching for matching the recognized voice information with pre-stored feedback video information to obtain matched feedback video information; if the two types of information are in association, synchronously outputting the two types of information. By means of the human-machine voice interaction method, voice of various languages can be recognized to realize interaction of various languages, and video and audio synchronous reaction can be realized as well to achieve better customer experience; further, by judgment of the association between the feedback voice information and the feedback video information, consistency of the feedback voice information and the feedback video information is realized, interaction accuracy is improved, and higher harmonization and synchronization in voice and image can be achieved.

Description

technical field [0001] The invention relates to the technical field of electronic products, in particular to a human-machine voice interaction method and system. Background technique [0002] With the advancement of science and technology, there are more and more electronic products in the digital cultural center, and they are becoming more and more intelligent. Human-computer voice interaction products are one of them. The human-computer voice interaction system can provide effective human-computer interaction functions for visiting customers, communicate with the machine through voice, let the machine understand what the person is saying, and give a corresponding answer. For example, through the human-computer voice interaction system, the introduction of related products and related functions in the digital cultural center can be obtained, and the human-computer voice interaction system can also guide the customer to the route and tell the customer the route to the place ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L15/22G10L15/18
Inventor 周新华王小兰
Owner SHANGHAI FINEKITE EXHIBITION ENG
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