Communication support device and communication support method

A technology for supporting devices and terminal devices, applied in speech analysis, speech recognition, instruments, etc.

Active Publication Date: 2018-04-17
KK TOSHIBA +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] Various studies have been conducted on methods of extracting words to be registered in a dictionary and words to be corrected from texts, but the existing methods do not use the success or failure of information transmission based on conversation as a judgment material, so it is difficult to learn from communication. Proper word extraction from the viewpoint of support

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  • Communication support device and communication support method
  • Communication support device and communication support method
  • Communication support device and communication support method

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Embodiment Construction

[0021] Hereinafter, the communication support device, the communication support method, and the program according to the embodiments will be described in detail with reference to the drawings. The embodiments described below are examples of applications to teleconferencing systems, but systems to which the present invention can be applied are not limited thereto.

[0022] (Teleconferencing system)

[0023] figure 1 It is a schematic configuration diagram of a teleconferencing system including the communication support device of the embodiment. like figure 1 As shown, the teleconferencing system is configured such that the communication support device 10 according to this embodiment, the terminal device 20 used by conference participants, and the terminal device 30 used by the system administrator are connected via a communication network 40 .

[0024] The communication support device 10 is typically implemented as a server device including hardware configurations (processor...

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Abstract

Embodiments of the present invention relate to a communication support device and a communication support method. A communication support device according to an embodiment includes an event detection unit, a word extraction unit, and a word selection unit. The event detection unit analyzes sentences converted from voices of utterances of conference participants, and detects an event indicating failure of information delivery by conversation. The word extraction unit extracts words from sentences in which events are detected by the event detection unit. The word selection unit selects a word that causes information delivery failure among words extracted by the word extraction unit (15) based on a delivery failure index calculated from an event detected in a sentence including the word.

Description

[0001] This application enjoys the priority of Japanese Patent Application No. 2013-264127 filed on December 20, 2013, and the entire content thereof is incorporated into this application. technical field [0002] Embodiments of the present invention relate to a communication support device and a communication support method. Background technique [0003] A technique is known in which a conversation between users is converted into text by voice recognition, and if necessary, text converted into a language of another country by machine translation is displayed on a terminal device used by the user. This technique is useful, for example, as a technique for supporting communication between users participating in a conference in a teleconferencing system or the like. In addition, by utilizing this technique, the content of the conversation converted into text can be saved as minutes of a meeting, for example, and can be referred to later. [0004] In the above technique, when a...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F17/27G06F17/28H04M3/56G10L15/26
CPCG10L2015/221G10L15/22G10L15/26G06F40/242G06F40/40G06F40/58
Inventor 长健太加纳敏行
Owner KK TOSHIBA
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