Method and system of intention recognition based on diversion

A recognition method and recognition system technology, which is applied in the diversion-based intent recognition method and system field, can solve problems such as unanswerable answers, and achieve the effects of improving user experience, reducing false triggers and rejecting recognition

Inactive Publication Date: 2017-03-01
SHENZHEN GOWILD ROBOTICS CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

It can be seen that in the existing automatic question answering system, the intention of the user's question must be accurately identified before the answer can be given, but for the user's question with a vague intention, the answer cannot be given.

Method used

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  • Method and system of intention recognition based on diversion

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Embodiment Construction

[0043] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0044] figure 1 It is a flowchart of a diversion-based intention recognition method provided by an embodiment of the present invention. Such as figure 1 As shown, the diversion-based intent recognition method includes the following steps:

[0045] Step S1: Obtain the user question to be identified.

[0046] Specifically, in an embodiment of the present invention, it is first necessary to collect text information or multimodal input information input by the user ...

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Abstract

The invention discloses a method and system of intention recognition based on diversion. The method includes the steps of obtaining a user question to be identified; performing intentional matching with the user question to be identified to find whether there is an exact intention; wherein if the user question to be identified has a precise intent match, returning the matching result of the exact intention; otherwise, conducting fuzzy entry matching for the user question to be identified, determining the fuzzy entry, and returning the corresponding answer based on the fuzzy entry. The invention can reduce the false triggering and deny recognition of the intention recognition, and enhance the user experience.

Description

technical field [0001] The present invention relates to the technical field of computer applications, in particular to a diversion-based intent recognition method and system. Background technique [0002] Automatic question answering (QA, Automatic Question Answering) technology is developed along with the semantic processing technology of natural language. People can use ordinary questions to ask questions to the automatic question answering system, and the automatic question answering system will search for the corresponding answer from the knowledge base or the Internet, and then return the answer directly to the user in a concise form, instead of returning it to the user like a search engine. is a bunch of related web pages. In this way, users can easily obtain the information they want through the automatic question answering system. The automatic question answering technology comprehensively uses technologies such as knowledge representation, information retrieval, a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/00G06F16/3344G06F16/3329
Inventor 邱楠杨新宇王昊奋
Owner SHENZHEN GOWILD ROBOTICS CO LTD
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