Survey scheduling method for vehicle insurance

Abstract

The invention discloses a survey scheduling method for vehicle insurance, comprising the following steps: S1, an owner issues claim request information to an insurance company, wherein the claim request information includes owner information, vehicle information, type of insurance and accident location information; S2, the insurance company receives the claim request information, and classifies the accident according to the claim request information; S3, the insurance company determines surveyors and the number of surveyors according to the type of accident and the on-duty personnel information of the company, generates a survey task list, and sends the survey task list to the determined surveyors; S4, the notified surveyors go to the scene of the accident to acquire the claim information of the claimed vehicle, and sends the acquired claim information to a claim server of the company; and S5, the claim server of the company generates a claim solution according to the received claim information, and notifies the owner of the claim solution. By using the survey scheduling method, the problem that the vehicle insurance survey scheduling method in the prior art is of low personnel scheduling efficiency and low field survey efficiency is solved.

Description

technical field [0001] The invention relates to the field of auto insurance, in particular to a survey and dispatch method for auto insurance. Background technique [0002] Motor vehicle insurance, also known as "auto insurance", is a means of transportation insurance that takes the motor vehicle itself and its third party liability as insurance signs. At present, some insurance companies use the method of auto insurance claim investigation and loss assessment. The surveyors use mobile phones or cameras to send back videos and photos on the spot. The claim form is printed out and handed over to the customer. However, in the prior art auto insurance survey and dispatch method, not only the efficiency of personnel dispatch is poor, but also the efficiency of on-site survey is also low. [0003] Therefore, it is an urgent problem to be solved by the present invention to provide a survey and dispatch method for auto insurance that can quickly and reasonably dispatch claims from...

AI Technical Summary

Problems solved by technology

[0004] In view of the above-mentioned prior art, the object of the present invention is to overcome the problem that not only the efficiency of personnel scheduling is poor, but also the efficiency of on-site investigation is low in the prior art auto insurance investigation and scheduling method, so as to provide a method that can be used during use. A survey and dispatch method for auto insurance that quickly and reasonably dispatches claims from customers, thereby improving the efficiency of personnel dispatch and on-site survey

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