Hardware number-calling and interactive evaluation system and hardware number-calling and interactive evaluation method

Abstract

The invention discloses a hardware number-calling and interactive evaluation system and a hardware number-calling and interactive evaluation method, and relates to the field of tax administration. The whole system structure of the hardware number-calling and interactive evaluation system comprises a queuing machine, a background server, a plurality of hardware calling devices and evaluating devices, wherein the hardware calling devices and the evaluating devices have communication with the queuing machine respectively by means of a wireless serial port; a calling control system and an interactive evaluation system are arranged in the middle of the queuing machine; the calling control system corresponds to the plurality of hardware calling devices, and the interactive evaluation system corresponds to the plurality of evaluating devices; the hardware calling devices are used for sending related commands to the queuing machine, the queuing machine is connected with the background server by means of a socket, and the background server calls related methods according to corresponding signals so as to realize the corresponding commands. After the system and the method are adopted, the problem that queuing and calling systems of the national tax bureau and the land tax bureau can not be used in a unified way after co-working of the national tax bureau and the land tax bureau is implemented is effectively solved, the tax handling service is enabled to be more convenient, the efficiency of tax administration work is increased, and the satisfaction of taxpayers is improved.

Description

technical field [0001] The invention relates to the field of taxation, in particular to a hardware calling and interactive evaluation system and method. Background technique [0002] Tax service halls are the main places where tax authorities provide services to taxpayers. In order to strengthen the order management of tax service halls and better serve taxpayers, each tax service hall has established a queuing system. [0003] In the past, the queuing and calling systems of various tax service offices deployed the queuing and calling procedures on the tax intranet in order to collect queuing data and other reasons. Because the network between the national tax and the local tax is not connected, the original queuing and calling systems of the national tax and the local tax cannot be used uniformly. Contents of the invention [0004] The invention provides a hardware calling and interactive evaluation system and method aiming at the needs and deficiencies of the current te...

AI Technical Summary

Problems solved by technology

[0003] In the past, the queuing and calling systems of various tax service offices deployed the queuing and calling procedures on the tax intranet in order to collect queuing data and other reasons. Because the network between the national tax and the local tax is not connected, the original queuing and calling systems of the national tax and the local tax cannot be used uniformly

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