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Service Management Method

A technology for service management and service computing, applied in the field of computer implementation, capable of solving complex integration challenges and other problems

Active Publication Date: 2021-04-23
MSC CONSULTING S
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Because trading partner applications are built independently, these applications face complex integration challenges when exposed to business networks

Method used

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Examples

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Embodiment Construction

[0009] Reference below figure 1 and figure 2 An exemplary embodiment of the present invention, a service management method 100 utilizing a service management system 20 is described.

[0010] Embodiments of the present invention generally relate to a service management method 100 and associated systems for providing a comprehensive platform to facilitate service delivery from business-to-business (B2B). Business-to-business is also for individuals who need to operate within a business structure. The offered service can be adapted by selecting a B2B gateway service. Services may be centralized by and channeled through third parties.

[0011] Embodiments of the service management method 100 support the diverse business possibilities facilitated by the optimal platform of the service management system 20 and the delivery of services between enterprises. The service management approach sets the stage for the next service-oriented revolution (variously referred to as service ec...

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PUM

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Abstract

The present invention discloses a service management method that includes receiving a transaction request from a user computing device with the transaction request. The method further includes authenticating the transaction request to obtain a transaction response prior to transmitting the transaction request and the service identifier to a service computing system associated with the identified account of the plurality of service accounts.

Description

technical field [0001] The present invention generally relates to a computer-implemented method for business-to-business (B2B) service management. Background technique [0002] Third-party business-to-business (B2B) gateways and integration platforms have emerged to reduce costs for adapting and integrating transactional enterprise services across trading partners. Because trading partner applications are built independently, these applications face complex integration challenges when exposed to business networks. Attention turns to small businesses and how they can operate marketplaces / hubs, cloud computing and / or mobile technology. Accordingly, small businesses need an easily implementable and substantially adaptive method, system and architecture for providing, deploying and obtaining B2B services. Additionally, methods, systems and architectures will enable integration with external and / or backend services (eg, resource planning services) and software to enhance decisi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q40/04G06Q50/10
CPCG06Q30/06G06Q20/401G06Q20/405
Inventor 吴建华
Owner MSC CONSULTING S