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Incoming call processing method and device

A technology of incoming call processing and processing methods, applied in the field of communication, can solve problems such as inconvenient answering, misunderstanding of the calling party, unanswerable or missed calls, etc., to improve user satisfaction, improve software and hardware resources, and solve incoming call problems Effect

Inactive Publication Date: 2017-08-04
ZTE CORP
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] Communication devices such as mobile phones or telephones have played an increasingly important role in people's lives, but there are usually situations where there is no way to answer incoming calls in some scenarios
For example, sometimes in a meeting, in class, in a meeting with a customer, or when the user is doing other things, the phone may not be answered or missed. How to inform the calling party that the called party is currently inconvenient to answer and avoid Misunderstanding by the calling party

Method used

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  • Incoming call processing method and device
  • Incoming call processing method and device

Examples

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example 1

[0125] Step 1: Store the answer recording to form the answer audio, and enter the automatic answering mode.

[0126] Step 2: When there is an incoming call, check whether the incoming phone number is in the address book, and if it is in the address book, determine whether the processing method for the incoming phone number is set.

[0127] Step 3: Perform incoming call processing according to the processing method determined in Step 2. If the processing method is answering an incoming call, the call is answered automatically, and the answering audio corresponding to the incoming phone number is selected to answer and record the call.

[0128] Step 4: After the call ends, store the call recording.

[0129] In step 1, after the communication terminal enters the automatic answering mode, the call reminder methods such as vibration and ring tone are turned off. In this way, when there is an incoming call, the communication terminal will not ring or vibrate, so as to save the pow...

example 2

[0163] Such as Figure 4 As shown, this example provides an incoming call processing method, including:

[0164] Step S1: Monitor the status of the mobile phone.

[0165] Step S2: Determine whether there is an incoming call, if it is, go to step S3, if not, return to step S1. This is judged based on the results of monitoring the status of the mobile phone.

[0166] Step S3: Prepare player-related resources for playing the automatic answer.

[0167] Step S4: Determine whether to answer automatically, if yes, go to step S5, if not, return to step S3.

[0168] Step S5: Record an audio file. The recorded audio file here may be the aforementioned call recording file.

[0169] Step S6: Determine whether to hang up. If so, go to step S7, if not, go back to step S5. The on-hook here can include the other party's on-hook and the own side's on-hook. For example, if the answering time of the local party exceeds the preset time, it will hang up automatically.

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Abstract

The embodiment of the invention discloses an incoming call processing method and device. the method comprises the steps of when communication equipment in an automatic answering mode receives an incoming call, extracting a communication identifier of the incoming call; according to the communication identifier, inquiring an address book, and forming an inquiry result; based on the inquiry result, selecting a response audio; based on the response audio, carrying out incoming call answer response; and after proceeding an answering state, forming a call recording file.

Description

technical field [0001] The present invention relates to the communication field, in particular to a method and device for processing incoming calls. Background technique [0002] Communication devices such as mobile phones or telephones have played an increasingly important role in people's lives, but there are usually situations where there is no way to answer incoming calls in some scenarios. For example, sometimes in a meeting, in class, in a meeting with a customer, or when the user is doing other things, the phone may not be answered or missed. How to inform the calling party that the called party is currently inconvenient to answer and avoid Cause the caller to misunderstand and so on. Therefore, how to better handle incoming calls in the prior art is an urgent problem to be solved. Contents of the invention [0003] In view of this, the embodiments of the present invention hope to provide a method and device for processing incoming calls, which at least partially ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M1/725H04M1/656
CPCH04M1/656H04M1/72454H04M1/725H04M19/04
Inventor 段星辰
Owner ZTE CORP
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