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Verification method and device

A verification method and technology for location information, applied in the field of verification methods and devices, can solve the problems of increasing material cost, failing to verify user identity in the first place, and taking a certain amount of time.

Active Publication Date: 2021-02-26
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, sometimes there are often situations where a large number of users perform sensitive operations at the same time, because a customer service personnel is required to verify the identity of each user, and it takes a certain amount of time for the customer personnel to make a voice call with the user to determine the user's identity , if there are fewer customer service personnel, there must be a situation where it is impossible to verify the identity of a certain part of users in the first place, so that this part of users cannot perform sensitive operations as soon as possible and smoothly
Therefore, in order to ensure that a large number of users can perform sensitive operations as soon as possible and smoothly, it is necessary to deploy a large number of customer service personnel in advance so that the identities of all users who perform sensitive operations can be verified at the first time, but this will increase labor costs; All customer service personnel are equipped with communication equipment, which will also increase material costs

Method used

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  • Verification method and device

Examples

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Embodiment Construction

[0079] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present invention. Rather, they are merely examples of apparatuses and methods consistent with aspects of the invention as recited in the appended claims.

[0080] figure 1 is a flowchart of a verification method shown according to an exemplary embodiment, such as figure 1 As shown, the method is used in the service server and includes the following steps.

[0081] In step S101, when the identity of the user needs to be verified, the terminal identification bound with the user identification of the user is acquired;

[0082] In the process of usi...

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Abstract

The embodiment of the present invention provides a verification method and device. The method includes: when the identity of the user needs to be verified, it is not necessary for the customer service personnel to make a voice call with the user to determine the identity of the user, but to obtain The bound terminal ID, which is the terminal ID bound to the user ID of the user, randomly selects a verification ID from a plurality of different verification IDs stored locally; sends the selected verification ID to the terminal corresponding to the terminal ID ID; detect whether the terminal corresponding to the terminal ID calls the verification ID; when the terminal corresponding to the terminal ID calls the verification ID, it means that the user is indeed operating, and at this point it can be determined that the user has passed the verification. In this way, the identities of all users performing sensitive operations can be verified at the first time without the need to deploy a large number of customer service personnel in advance, thereby reducing labor costs. In addition, there is no need to equip communication equipment to reduce material costs.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a verification method and device. Background technique [0002] At present, in order to protect the user's property from loss, when the user performs sensitive operations that are closely related to the user's property security, such as changing account passwords, online shopping, or online transfers, the business server will verify the user's identity to ensure that the operation Operations performed for the user himself, so that the user can successfully achieve the purpose of changing the account password, online shopping or online transfer. [0003] In the prior art, when the service server needs to verify the identity of the user, the service server will notify the customer service personnel, and at this time the customer service personnel will dial the user's phone number, and after the user's call is connected, the customer service personnel will contact the cust...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/06H04L9/08
CPCH04L9/0869H04L63/0876H04L63/0884
Inventor 邓翔唐家才朱乐万炜钦汪小丰於洋
Owner ALIBABA GRP HLDG LTD