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Softphone encryption and decryption method and device and computer readable storage medium

An encryption, decryption, and softphone technology, applied in the field of network communication, can solve problems such as personal information leakage, encrypted phone number leakage, etc.

Active Publication Date: 2018-02-09
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a softphone encryption and decryption method, device and computer-readable storage medium, aiming to solve the problem of leakage of encrypted telephone numbers in the prior art, resulting in leakage of personal information

Method used

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  • Softphone encryption and decryption method and device and computer readable storage medium
  • Softphone encryption and decryption method and device and computer readable storage medium
  • Softphone encryption and decryption method and device and computer readable storage medium

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Embodiment Construction

[0046] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0047] The invention provides a soft phone encryption and decryption method.

[0048] Please refer to figure 1 , figure 1 It is a schematic flowchart of the first embodiment of the softphone encryption and decryption method of the present invention. In this embodiment, the softphone encryption and decryption method includes:

[0049] Step S10, when receiving the call command of the softphone, obtain the phone number corresponding to the call command, and encrypt the phone number to generate a ciphertext phone number;

[0050]The softphone encryption and decryption method of this embodiment is suitable for encrypting and decrypting the customer's phone number when the artificial agent contacts the customer through the softphone, so as to ensure the security of the customer's personal information. The local system i...

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PUM

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Abstract

The invention discloses a softphone encryption and decryption method and device and a computer readable storage medium. The method comprises the steps of: when receiving a softphone calling instruction, acquiring a phone number corresponding to the calling instruction, and carrying out encryption on the phone number to generate a ciphertext phone number; sending the ciphertext phone number to a phone platform server, so that the phone platform server returns the ciphertext phone number to a local system server by a special network; and carrying out decryption on the ciphertext phone number bythe local system server to obtain a cleartext phone number, and sending the cleartext phone number to the phone platform server by the special network. According to the scheme, both phone number encryption and decryption for a softphone are carried out by the local system server, and a secret key does not need to be sent to the phone platform server, and thus, security is high, and the case that the secret key is intercepted in the transmitting process is avoided; and the decrypted phone number is sent to the phone platform server by the special network, so that the leakage risk is further avoided, and security of personal information of a client is ensured.

Description

technical field [0001] The present invention mainly relates to the technical field of network communication, in particular, to a softphone encryption and decryption method, device and computer-readable storage medium. Background technique [0002] Softphone, also known as IP phone, transmits voice through Internet Protocol (IP). As long as it is in the same network, it can make unrestricted calls. It can support PC (personal computer, computer) to PC, PC to phone, phone to PC and other calling methods. At present, the phones used by artificial agents in many service systems are softphones. When making a call, the artificial agents obtain the encrypted phone number stored in the local system server, and send the encrypted phone number and key to the phone platform server through the public network. The platform server decrypts the encrypted phone number according to the key to make a call. The encrypted phone number and key are sent through the public network, and there is ...

Claims

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Application Information

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IPC IPC(8): H04M7/00H04W12/02H04M3/51H04L9/08
CPCH04L9/0869H04M3/51H04M7/0078H04W12/02H04L63/0428H04L65/1059H04L65/1069H04L65/1096H04L2209/42H04M15/06H04M15/48H04M15/755H04M2203/6027H04L9/3297H04L63/0272
Inventor 易周成
Owner PING AN TECH (SHENZHEN) CO LTD
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