Service method, service device, application open platform and storage medium
A service method and service device technology, applied in the field of application open platform and storage medium, service method and service device, can solve problems such as high user requirements, inability to provide retrieval results for shopping applications, poor user experience, etc., and achieve the reduction of requirements. Effect
Pending Publication Date: 2018-11-23
BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD +1
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- Description
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- Application Information
AI Technical Summary
Problems solved by technology
If the search keywords entered by the user are inappropriate, the shopping application cannot provide the search results expected by the user
This way of interaction between users and applications has relatively high requirements for users, and the user experience is not good.
Method used
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Embodiment Construction
[0086] The following will clearly and completely describe the technical solutions in the embodiments of the present disclosure with reference to the drawings in the embodiments of the present disclosure.
[0087] figure 1 It is a schematic flowchart of some embodiments of the service method of the present disclosure.
[0088] Such as figure 1 As shown, the service method in this embodiment includes: steps 110-150.
[0089] In step 110, the service request submitted by the user to the e-commerce application in the form of natural language is acquired.
[0090] Wherein, the service request may be, for example, shopping, inquiring about an order, contacting customer service, etc., but not limited to the examples given. A shopping request in natural language may be, for example: "I want to buy milk". According to the requirements of conventional e-commerce applications, the user is required to input the search keyword of "milk".
[0091] In step 120, the skill information and...
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The invention provides a service method, a service device, an application open platform and a storage medium, and relates to the field of computers. The service method comprises the following steps: obtaining a service request submitted by a user to an e-commerce application in a natural language form; calling skill information and service logic of the e-commerce application, wherein the skill information of the e-commerce application comprises a preset e-commerce speech and annotation information of intention and a slot value of the e-commerce speech; determining the intention and the slot value of the service request according to the skill information of the e-commerce application; executing a corresponding processing login in the service logic according to the intention and the slot value of the service request; and sending an execution result to the user. By adoption of the service method provided by the invention, the user is allowed to perform information interaction with the application by using the natural language, thereby reducing the requirements for the user and improving the user experience.
Description
technical field [0001] The present disclosure relates to the computer field, and in particular to a service method and service device, an application open platform and a storage medium. Background technique [0002] With the development of computer technology, various applications appear. Users need to interact with applications in the manner required by each application. Taking a shopping application as an example, the user needs to input a search keyword according to the requirements of the shopping application, and the shopping application searches according to the search keyword and returns the search results of the product. If the search keyword input by the user is inappropriate, the shopping application cannot provide the search result expected by the user. This way of interaction between users and applications has relatively high requirements for users, and the user experience is not good. Contents of the invention [0003] In view of this, the present disclosur...
Claims
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Login to View More IPC IPC(8): G06Q30/06G06F17/27
CPCG06F40/289G06Q30/0625
Inventor 张振庭高志群陶洪明柳少华申林
Owner BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD