Capacity prediction method, system and equipment of service executive in service system
A technology of production capacity forecasting and service system, applied in forecasting, data processing applications, instruments, etc., and can solve problems that have not yet been solved
Active Publication Date: 2022-02-08
NIO ANHUI HLDG CO LTD
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Problems solved by technology
However, since the order request initiated by the user in this mode will cause changes in the location of service personnel and service capabilities in the future
The forecast of service personnel changes will be the basis for order booking decisions and service personnel allocation management, and there is currently no solution to this problem in this new model
Method used
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[0205] Preferred embodiments of the present invention are described below with reference to the accompanying drawings. Those skilled in the art should understand that these embodiments are only used to explain the technical principles of the present invention, and are not intended to limit the protection scope of the present invention.
[0206] First of all, it should be explained that the method for predicting the capacity of a service executive in the service system proposed by the present invention is aimed at the situation where the service executive needs to leave the original location to go to the destination for service. The service executor maintains the position of the order that just ended during the period from the end of an order to the execution of the next order. If the location of the service executive moves during the period, it can be realized through a virtual order. The present invention solves following problems:
[0207] (1) When the service order is gen...
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The invention relates to the field of charging and swapping electric vehicles, and in particular to a method, system and equipment for predicting the capacity of service executives in a service system, aiming to provide decision-making basis for accepting reservation orders and allocating service executives. The production capacity prediction method of the present invention includes: obtaining request information of service orders; obtaining available service executives according to the order execution position, and calculating the probability of each available service execution body moving to the order execution position; according to the order execution period and the calculated Probability, predicting the initial position of each available service executive and the capacity of the order execution position in the future; adjust the forecast in real time according to the current execution status of the service order, such as order allocation, order cancellation, order completion ahead of schedule, order delay, etc. result. The prediction method of the present invention can timely and effectively reflect the location distribution and service capability changes of service executives within a period of time in the future, and provides reliable decision-making basis for order reservation and allocation.
Description
technical field [0001] The invention relates to the field of electric vehicle charging and swapping, in particular to a production capacity prediction method, system and equipment of a service executive in a service system. Background technique [0002] The traditional mode of charging and swapping electric vehicles requires the user to personally drive the electric vehicle to charging piles, charging stations, or power swapping stations to complete charging and swapping, and the process takes a lot of time for the user. [0003] In order to improve the user experience, in the past two years, the industry has proposed the charging and swapping mode of "powering on behalf of customers", that is, through the user's request for charging and swapping orders, specialized service personnel will complete the charging and swapping process, thereby effectively saving users time. However, due to the order request initiated by the user in this mode, the location of the service personn...
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IPC IPC(8): G06F17/00G06Q10/04G06Q50/06
CPCG06Q10/04G06Q50/06
Inventor 杨君星张旭东
Owner NIO ANHUI HLDG CO LTD