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Method and apparatus for behavior-based vehicle purchase recommendations

A vehicle and customer technology, applied in reasoning methods, marketing, data processing applications, etc., can solve problems such as vehicles not being discussed

Pending Publication Date: 2019-01-15
FORD GLOBAL TECH LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Unless the salesperson knows the customer personally, or has been working with the customer for some time, the salesperson will likely make assumptions based on short sessions and observations, and even the "best" vehicle for the customer may never be identified. discussed

Method used

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  • Method and apparatus for behavior-based vehicle purchase recommendations
  • Method and apparatus for behavior-based vehicle purchase recommendations
  • Method and apparatus for behavior-based vehicle purchase recommendations

Examples

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Embodiment Construction

[0012] As required, detailed embodiments are disclosed herein; however, it is to be understood that the disclosed embodiments are merely illustrative and may be embodied in various and alternative forms. The figures are not necessarily to scale; some features may be exaggerated or minimized to show details of particular components. Therefore, specific structural and functional details disclosed herein are not to be interpreted as limiting, but merely as a representative basis for teaching one skilled in the art to variously employ the claimed subject matter.

[0013] figure 1 An example block topology diagram of a vehicle-based computing system (VCS) 1 for a vehicle 31 is shown. An example of such a vehicle-based computing system 1 is the SYNC system manufactured by the Ford Motor Company. A vehicle provided with a vehicle-based computing system may include a visual front end interface 4 located in the vehicle. The user is also able to interact with the interface if the int...

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Abstract

The present disclosure relates to a method and apparatus for behavior-based vehicle purchase recommendations. A system includes a processor configured to wirelessly receive data indicating vehicle-feature usage for an individual vehicle. The processor is also configured to aggregate received data to form a feature-usage customer profile defining feature preferences. The processor is further configured to select vehicles associated with a customer-classification, including predefined feature-usage characteristics, the customer-classification determined based on a correlation between the predefined feature-usage characteristics and the aggregated data in the feature-usage profile defining feature preferences. The processor is also configured to compare the aggregated data to the selected vehicles to determine a vehicle having features preferred by a customer as indicated by the aggregated data in the feature-usage profile and recommend the determined vehicle to the customer.

Description

technical field [0001] The illustrative embodiments relate generally to methods and apparatus for behavior-based vehicle purchase recommendations. Background technique [0002] Customers choosing a new vehicle have to consider numerous attributes and tradeoffs, such as initial purchase price, fuel economy, acceleration performance, handling, ride comfort, inclement weather capability, and the like. Many clients rely on intuition, advice from friends / family / sales, or reviews from automotive magazines, client organisations, etc. Each customer has a unique set of needs, preferences, and priorities that reflect their unique driving experience, driving style, and driving environment. [0003] Furthermore, people may tend to recommend vehicles that they would prefer without considering the needs of the recommendees. Furthermore, the recommender (especially the salesperson, who does not know the customer originally) may not know how the recommendee drives or which features or eve...

Claims

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Application Information

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IPC IPC(8): G06Q30/02
CPCG06Q30/0255G06Q30/0281G06Q30/0631H04L67/12H04L67/306H04L67/535G06N5/04
Inventor 肯尼思·詹姆士·米勒托马斯·G·里昂
Owner FORD GLOBAL TECH LLC
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