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Method for remote detection of client environment abnormality, test server and storage medium

A technology of client server and test server, which is applied in error detection/correction, software testing/debugging, instruments, etc. It can solve problems such as customer suspension, easy disconnection, and impact on customer use, so as to improve detection efficiency and protect privacy , Improve the effect of remote detection speed

Active Publication Date: 2022-03-25
KINGDEE SOFTWARE(CHINA) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the prior art, software companies have encountered the following problems when performing detection through the above-mentioned remote tools: 1. The detection speed is slow, the operation freezes, and it is easy to disconnect; 2. Customer assistance is required to log in and other operations; 3. It affects customer use , the customer may be required to suspend use during the detection period; 4. The client server involves sensitive data of the customer, and the customer has concerns

Method used

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  • Method for remote detection of client environment abnormality, test server and storage medium
  • Method for remote detection of client environment abnormality, test server and storage medium
  • Method for remote detection of client environment abnormality, test server and storage medium

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Embodiment Construction

[0028]Embodiments of the present invention provide a method for remotely detecting an abnormal environment of a client, a test server, and a storage medium, which can remotely detect the client server by building a cloud server.

[0029] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0030] The terms "first", "second", "third", "fourth", etc. (if any) in the description and claims of this application and ...

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Abstract

The invention discloses a method for remotely detecting an abnormal environment of a client terminal, comprising: a test server acquires test data of the client server; the test server detects the client server based on the test data; the test server outputs a detection result; when the detection result is abnormal , the test server sends repair data to the client server according to the detection results; the embodiment of the present application also provides a test server and a storage medium; Access test, so as to realize the remote detection of the client server by the test server, avoiding the operation freeze problem caused by using the network remote tool to access the client server, and at the same time, because the test is only for the uploaded data, it does not involve customer sensitive data; test During this period, the normal use of the client server will not be affected.

Description

technical field [0001] The invention relates to the technical field of software testing, in particular to a method for remotely detecting an abnormal environment of a client terminal, a testing server and a storage medium. Background technique [0002] Privatized products refer to software products installed on client servers; users purchase privatized products from software companies and install them on their own client servers for use. The privatized product is maintained, and the maintenance items include the environmental inspection of the operation of the privatized product. For privatized products, software companies generally use various remote tools to conduct environmental inspections, such as QQ remote, TeamView remote and other tools. [0003] In the prior art, software companies have encountered the following problems when performing detection through the above-mentioned remote tools: 1. The detection speed is slow, the operation freezes, and it is easy to disco...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/36
CPCG06F11/3688
Inventor 余盼峰袁媛
Owner KINGDEE SOFTWARE(CHINA) CO LTD