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Outbound control method and device

A control method and outbound call technology, applied in the communication field, can solve the problems of low marketing success rate and achieve the effect of improving the marketing success rate

Inactive Publication Date: 2019-04-09
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At this stage, outbound calls are passed within a fixed period of time, and the success rate of marketing is very low

Method used

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  • Outbound control method and device

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Embodiment Construction

[0040] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0041] An embodiment of the present invention provides an outbound call control method, the method flow chart of the method is as follows figure 1 shown, including the following steps:

[0042] S10, acquiring the phone number to be called out.

[0043] During the execution of step S10, the phone number to be called out may be acquired from the table by traversing the designated table, or the phone number to be called out specified by the user may also be rece...

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Abstract

The invention provides an outbound control method and device. The method comprises the following steps of obtaining a telephone number to be outbound; obtaining client data corresponding to the telephone number, wherein the client data comprises target data content under the target data item; determining an outbound time period with the highest outbound success rate according to the target data content; and executing an outbound operation aiming at the telephone number in the outbound time period. Based on the method and the device, the outbound time period with the highest outbound success rate can be matched for the telephone number to be outbound by utilizing the client data, so that marketing is carried out in the optimal time period, and the marketing success rate is improved.

Description

technical field [0001] The present invention relates to the technical field of communications, and more specifically, to an outbound call control method and device. Background technique [0002] For service industries such as insurance, banking, and telecommunications, a large number of outbound calls (outbound calls) are required to communicate with customers. [0003] At this stage, outbound calls are passed within a fixed period of time, and the success rate of marketing is very low. Contents of the invention [0004] In view of this, in order to solve the above problems, the present invention provides an outbound call control method and device. The technical solution is as follows: [0005] A method for controlling outbound calls, comprising: [0006] Obtain the phone number to be called; [0007] Obtaining the customer data corresponding to the phone number, the customer data including the target data content under the target data item; [0008] Determine the out...

Claims

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Application Information

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IPC IPC(8): H04M3/432H04M3/42G06Q30/02
CPCG06Q30/02H04M3/42136H04M3/432
Inventor 何胜
Owner BANK OF CHINA