Insurance policy double-record file quality inspection method, device and equipment and readable storage medium

Abstract

The invention discloses an insurance policy double-record file quality inspection method, device and equipment and a readable storage medium, and relates to a big data analysis and processing technology, the method comprises the following steps: when an insurance policy double-record file quality inspection instruction is detected, reading an insurance policy to be subjected to quality inspectionfrom a pre-stored insurance policy library, and obtaining an insurance policy number of the insurance policy to be subjected to quality inspection; obtaining a double-recording video file to be subjected to quality inspection corresponding to the insurance policy number; performing format conversion processing on the double-record video file to be subjected to quality inspection to obtain an audiofile to be subjected to quality inspection, and performing mute detection processing on the audio file to be subjected to quality inspection; and after silence detection is completed, performing recognition processing of a necessary keyword and a misleading keyword on the audio file to be subjected to quality inspection so as to determine a quality inspection result of the insurance policy double-record file. According to the insurance policy double-record file quality inspection method based on the big data analysis and processing technology, the technical problems that in the prior art, dueto manual double-record file quality inspection, the insurance policy output process consumes too long time, and the user insurance experience is reduced are solved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a method, device, equipment and readable storage medium for quality inspection of double-recorded documents. Background technique [0002] In order to ensure the validity or authenticity of the insurance policy, it is often necessary to obtain the double-record documents corresponding to the policy. The double-record documents refer to the documents that can be retrospectively managed in accordance with relevant regulations when insurance companies and insurance intermediary structures carry out insurance business. Double-record documents Documents are audio and video recordings of key links. The audio and video recordings include audio and video recordings of both parties to the transaction. Double-recorded files are important documents to ensure transactions. These documents generally need to be kept for many years. Among them, double-recorded files can include double-...

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a method, device, equipment and readable storage medium for quality inspection of double-entry documents of insurance policies, aiming to solve the problem of time-consuming process of issuing insurance policies due to manual quality inspection of double-entry documents in the prior art. Long, technical issues that reduce user insurance experience

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