A kind of intelligent question answering method and related device
A technology for intelligent question answering and questioning, which is applied in the fields of instruments, computing, and electrical and digital data processing. It can solve problems such as word order reversal, irregularity, and difficulty in understanding user problems, so as to improve the matching degree and improve the accuracy.
Active Publication Date: 2021-10-15
HUAWEI TECH CO LTD
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[0004] However, in the actual question answering system, the user's description and wording of the question are various, very colloquial or even irregular, including irregular words such as "how to enter the reading code is not true", word order reversed such as "how Haven’t arrived yet, express”, etc., because the set of questions that can be effectively answered in the question answering system is limited to the questions corresponding to the template library, for example, if the user’s question does not match any template, the answer cannot be given
Therefore, these non-standard expressions bring great difficulties to the problem analysis of the existing question answering system, making it difficult for the question answering system based on matching and retrieval to understand the user's question, and then find the accurate answer, reducing the accuracy of the question answering system
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[0036] The embodiment of the present application provides an intelligent question answering method and a related device, which are used to improve the accuracy of the intelligent question answering system.
[0037] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by those skilled in the art without making creative efforts belong to the scope of protection of this application.
[0038] The intelligent question answering system uses artificial intelligence technology to allow computers to automatically answer human questions. At this stage, template matching methods can be used to locate answers or paragraphs related to user questions. In this method, the service pr...
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The embodiment of the present application discloses an intelligent question answering method and a related device, which are used to improve the accuracy of the intelligent question answering system. The method in the embodiment of the present application includes: obtaining a target user question; generating a target generation question corresponding to the target user question according to a question optimization model, the question optimization model is obtained based on a generative confrontation network training, and the question optimization model includes a generator and a discriminator; judge whether the generation quality of the target generation problem is higher than a first preset threshold according to the discriminator, and the generation quality is used to indicate the probability that the target generation problem is a canonical problem; if so, then according to the The above target generation question determines the target answer.
Description
technical field [0001] The present application relates to the technical field of information recommendation, in particular to an intelligent question answering method and a related device. Background technique [0002] In this era of rapid development, the more human resources can be saved, the greater the liberation of productivity. In order to better meet the needs of users and save human resources, more and more service industries have organized common questions and their answers raised by users, that is, to organize common questions and their answers into a standardized question bank form, and based on this question The library creates an intelligent question answering system. Among them, the intelligent question answering system is a new type of information retrieval system that processes natural language. It receives questions raised by users in the form of one question and one answer, and then accurately locates the relevant knowledge in the question and answer datab...
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IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 晏小辉徐传飞蒋洪睿
Owner HUAWEI TECH CO LTD