Remote debugging system and method

Abstract

The invention provides a remote debugging system and method, and the method comprises the steps: a vehicle-mounted device obtains the first address information of a corresponding remote debugging server if a trigger operation based on a remote debugging button is received; the vehicle-mounted device establishes a first remote connection with the remote debugging server based on the first address information; if the identification information of the vehicle-mounted device is received, and a connection determination request of the debugging device based on the vehicle-mounted device corresponding to the identification information is received, the remote debugging server generates second address information used for being remotely connected with the debugging equipment and sends the second address information to the debugging equipment, and the second address information is the same as an IP address in the first address information; and the debugging device establishes a second remote connection with the remote debugging server based on the second address information, and performs remote debugging on the vehicle-mounted device based on the first remote connection and the second remoteconnection. According to the embodiment of the invention, the problem can be effectively positioned, and the vehicle-mounted equipment problem can be timely solved.

Description

technical field [0001] The invention relates to the field of vehicle equipment, in particular to a remote debugging system and method thereof. Background technique [0002] In order to quickly respond to the problems encountered by users in the process of using in-vehicle equipment, in-vehicle equipment solution providers can quickly reach users through the "one-click feedback" function to effectively respond to communication and answer users' problems encountered in the use of in-vehicle equipment . [0003] However, there are still some problems due to the limitations of the "one-key feedback" function, which is limited to voice; if the in-vehicle equipment solution provider calls back during the later period, the user cannot describe clearly the problems they encounter , or the in-vehicle equipment has suffered a serious failure, and "one-key feedback" cannot be performed. At this time, the in-vehicle equipment solution provider cannot understand the solution problem of ...

AI Technical Summary

Problems solved by technology

[0003] However, there are still some problems due to the limitations of the "one-key feedback" function, which is limited to voice; if the in-vehicle equipment solution provider calls back during the later period, the user cannot clearly describe the problems they encounter , or the in-vehicle equipment has suffered a serious failure, and "one-key feedback" cannot be performed. At this time, the in-vehicle equipment solution provider cannot understand the solution problem of its in-vehicle equipment, let alone how to solve the problem

In this way, the traditional solution for vehicle-mounted equipment solution providers is to mail the vehicle-mounted equipment back to the original factory for analysis. The operation is complicated and the operation time period is long, which is not conducive to the timely resolution of problems of brand owners or end customers.

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