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A Measuring Method of Service Internet Multi-tenant Satisfaction Based on Generalization Entropy

A measurement method and Internet technology, applied in transmission systems, electrical components, etc., can solve problems such as user churn, regardless of the overall satisfaction of multi-tenant, and user intuitive perception, and achieve the effect of avoiding statistical deviation.

Active Publication Date: 2022-04-08
SOUTHEAST UNIV
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Problems solved by technology

However, this method is only a satisfaction measurement method for service providers, and there are a large number of multi-tenants in the Internet service system. Only the overall cost of the system is considered without considering the overall satisfaction of multi-tenants, which will lead to intuitive perception of users. decline, resulting in the loss of users

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  • A Measuring Method of Service Internet Multi-tenant Satisfaction Based on Generalization Entropy
  • A Measuring Method of Service Internet Multi-tenant Satisfaction Based on Generalization Entropy

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Embodiment Construction

[0032] Below in conjunction with accompanying drawing and specific embodiment, further set forth the present invention, should be understood that these embodiments are only for illustrating the present invention and are not intended to limit the scope of the present invention, after having read the present invention, those skilled in the art will understand various aspects of the present invention Modifications in equivalent forms all fall within the scope defined by the appended claims of this application.

[0033] The embodiment of the present invention successfully realizes the measurement of the satisfaction degree of Internet service multi-tenants by using generalization entropy. Submitted service request WL={G k+1 ,...,G n-1 ,G n} means that for each service request G i , divide it into G i ={I i,1 , I i,2 ,...,I i,ri}, which means r i sub-service request; sub-service request I i,j The cost budget is B i,j ; To subservice request I i,j , which contains n i,j ...

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Abstract

The invention discloses a generalized entropy-based method for measuring the satisfaction degree of service Internet multi-tenants. Using the concept of information entropy, from the perspective of Internet tenants, the user satisfaction measurement method for the service Internet system is carried out, and the service requests submitted by Internet tenants can be Divide it into multiple sub-services. For each sub-service, it can be provided by the service Internet. Each sub-service is considered from three aspects: response time, cost, and service effect. The result of the three factors is integrated as a sub-service The information volume description of the execution results, only when the three meet the expected requirements at the same time, can it be regarded as the completion of the task and the satisfaction of the user. The average value obtained after the completion of all the sub-services for the service request of the Internet tenant is the tenant The description value of satisfaction is calculated for multi-tenants in the service Internet according to the calculation method of information entropy, and the obtained entropy value is the user satisfaction of the service Internet.

Description

technical field [0001] The invention relates to a service Internet multi-tenant satisfaction measurement method based on generalized entropy, which belongs to the technical field of service computing. Background technique [0002] Entropy (entropy) originally comes from thermodynamics. The larger the value of entropy, the more chaotic the system, and the smaller the value of entropy, the more orderly the system; information entropy is used to describe the expectation of the amount of information contained in an event, and the amount of information in an event directly related to its uncertainty. For very uncertain events, the greater the amount of information; for deterministic events, the less the amount of information, the lower the value of entropy. Therefore, entropy is often used to measure the overall characteristics of a system, by making statistics on a large number of constituent elements in the system, and then expressing the characteristics of the system after sp...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L43/55
CPCH04L43/55
Inventor 李小平周至星陈龙朱文政朱夏
Owner SOUTHEAST UNIV
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