Online public opinion monitoring method, device and equipment

Abstract

The embodiment of the invention provides an online public opinion monitoring method, device and equipment. In one embodiment, the method comprises the steps of obtaining to-be-monitored network publicopinion information; for each network public opinion monitoring model, executing the following steps: taking the to-be-monitored network public opinion information and preset reference network publicopinion information under a service category corresponding to the network public opinion monitoring model as input of the network public opinion monitoring model; extracting N first semantic featurevectors of the to-be-monitored network public opinion information and N second semantic feature vectors of preset reference network public opinion information; for each first semantic feature vector,calculating the distance between at least one second semantic feature vector and the first semantic feature vector; based on the calculated distance, obtaining the similarity between the to-be-monitored online public opinion information and preset reference online public opinion information; and if the obtained similarity meets the triggering condition of the unknown service category, dividing theto-be-monitored network public opinion information into the unknown service category.

Description

technical field

[0001] One or more embodiments of this specification relate to the field of computers, and in particular, to a method, apparatus, and device for monitoring network public opinion. Background technique

[0002] With the rapid development of new technologies such as the mobile Internet and the Internet of Things, mankind has entered the era of data. The information storm brought by the data age is changing our way of life, work and thinking, and has a profound impact on network public opinion management. Internet public opinion refers to the tendentious remarks and opinions held by the public on certain focal issues in real life that are spread through the Internet within a certain social space. The arrival of the new public opinion era calls for responsible business organizations to pay close attention to public opinion risks, dig deep into the value of public opinion big data, listen to the broad voices of society, the market and users, and feed back busines...

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