Information auditing method and device based on question-answer interaction mode

Abstract

The invention provides an information auditing method and device based on a question-answer interaction mode. The information auditing method based on the question-answer interaction mode comprises: obtaining notification classifications selected in the process of guaranteeing that a user participates in a health guarantee project; extracting health questions and answers from a health question andanswer library as initial nodes of health question and answer paths according to notification items selected by the guaranteed user under notification classification; executing and displaying a health question and answer path by adopting a mode of interacting health questions and answers submitted by the user for the health questions and answers; and when it is detected that the end node of the health question and answer path is executed, determining a health information auditing result for guaranteeing the user according to the health question and answer path. According to the information auditing method based on the question-answer interaction mode, auditing of the health information of the guaranteed user in the question-answer interaction mode is achieved, the sense of participation of the guaranteed user is improved, and the phenomena of excessive informing and hidden informing are avoided.

Description

technical field [0001] This specification relates to the technical field of information auditing, in particular to an information auditing method based on a question-and-answer interactive mode. This specification also relates to an information checking device based on question-and-answer interaction, a computing device, and a computer-readable storage medium. Background technique [0002] With the development of Internet technology, it has become a trend for users to purchase insurance online. However, in the process of purchasing insurance online or offline, there will be a link of health notification, which is related to the success rate and The probability of a successful claim settlement after an accident. [0003] In the existing technology, when the user enters the health notification link, the user's health notification depends entirely on the user's health information description content, and it is easy to over-inform and conceal the notification during the process...

AI Technical Summary

Problems solved by technology

[0003] In the existing technology, when the user enters the health notification link, the user's health notification depends entirely on the user's health information description content, and it is easy to over-inform and conceal the notification during the process; over-information means that the user will communicate with Notification of health information irrelevant to the type of insurance purchased increases the difficulty for underwriters to review health information. Concealment notification means that users deliberately conceal health information related to the type of insurance during the process of purchasing insurance. During the process, the claim may fail due to the user’s incomplete disclosure of health information in the health notification link.

[0004] Whether it is excessive notification or concealed notification, after the user purchases insurance, it will cause certain losses to the user and the platform that provides insurance services. There is no good way to avoid excessive notification and concealed notification in the existing technology

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