Elevator complaint early warning method and device, equipment and medium

A technology of elevators and equipment, applied in the field of elevators, can solve problems such as time-consuming and labor-consuming, increased risk of elevator failure, failure to obtain complaint content in time, and achieve the effect of improving satisfaction and reducing the risk of complaints

Active Publication Date: 2020-01-21
HITACHI BUILDING TECH GUANGZHOU CO LTD
View PDF6 Cites 3 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

It can be seen that property or maintenance companies use post-event remedial methods to troubleshoot and respond to complaints, which is time-consuming and labor-intensive, which affects the convenience of users in using elevators
More importantly, due to human reasons, the user's complaint information may not be conveyed smoothly, and the property management and maintenance companies cannot obtain the content of the complaint in time, that is, they cannot know the complaints submitted by the user for the elevator in time, so they cannot arrange technical personnel in a timely and effective manner. Detect and eliminate hidden dangers of elevator safety, which will further increase the risk of elevator failure

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Elevator complaint early warning method and device, equipment and medium
  • Elevator complaint early warning method and device, equipment and medium
  • Elevator complaint early warning method and device, equipment and medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0044] The present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, but not to limit the present invention. In addition, it should be noted that, for the convenience of description, only some structures related to the present invention are shown in the drawings but not all structures.

[0045] figure 1 It is a flow chart of the steps of an early warning method for elevator complaints provided by an embodiment of the present invention. This embodiment is applicable to the early warning of elevator complaints, and the method can be executed by the early warning device for elevator complaints. Specifically, such as figure 1 As shown, the early warning method of the elevator complaint may specifically include the following steps:

[0046] Step 110, acquiring scanning record data of the elevator. ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The embodiment of the invention discloses an elevator complaint early warning method and device, equipment and a medium, and relates to the technical field of elevators. The elevator complaint early warning method comprises the following steps that scanning record data of an elevator is acquired; a complaint record template is matched according to the scanning record data; and a complaint early warning result of the elevator is generated according to the matched complaint record template. According to the embodiment of the invention, the complaint early warning result of the elevator is generated by matching the complaint record template corresponding to the scanning record data, so that the complaint problem that the elevator may appear can be early warned, and the elevator complaint riskis reduced.

Description

technical field [0001] The invention relates to the technical field of elevators, in particular to an early warning method, device, equipment and medium for elevator complaints. Background technique [0002] With the rapid development of science and technology, elevators are becoming more and more popular, which brings great convenience to people's life, work and study. [0003] During the operation of the elevator, as the number of times the elevator is used increases, the possibility of failure and the frequency of failures also increase. Specifically, initially, some faults with a lower fault level will occur in the elevator, such as slight vibrations during the operation of the elevator, and the frequency of elevator faults is relatively low. As the frequency of fault sending and fault level gradually increase, user experience satisfaction is reduced. When user experience satisfaction decreases to a certain level, user complaints will arise. [0004] At present, to de...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(China)
IPC IPC(8): B66B5/00B66B5/02
CPCB66B5/0025B66B5/02
Inventor 李骞江荣钿
Owner HITACHI BUILDING TECH GUANGZHOU CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap