53results about How to "Reduce the risk of complaints" patented technology

The utility model discloses a method for guarding against the misconnection to the AP equipment. After the wireless terminal requires for the certification from the network via the AP equipment, the network will examine the validity of the wireless terminal. When the certification fails, the network equipment will record the illegal frequency of the wireless terminal's misconnection to the AP equipment. When the illegal frequency reaches the preset threshold, the network equipment will send the signal to the AP equipment for forbidding the wireless terminal access. After the signal is received by the AP equipment, the response t the wireless terminal is forbidden. The utility model can be used to effectively prevent the disabled user's access to the AP equipment. As the frequency of misconnection is arranged and dynamically adjusted, the influence to the user operation can be reduced, so as to lower the frequency of connect failure and the user's complains. As responding to the above method, the utility model also provides a device used for guarding against the misconnection to the AP equipment.

The invention relates to a system for realizing electronic transaction risk control based on position scene identification. The system comprises a position scene identification-based security platform and an embedded security module, wherein the position scene identification-based security platform comprises a security interface sub-module, a positioning sub-module, a security control rule library, a security rule change sub-module, an electronic transaction risk judging sub-module and a security control weak rule generation sub-module, which are communicated with the embedded security module. The invention further relates to a method for realizing electronic transaction risk control based on position scene identification through the system. By adopting the system and the method for realizing electronic transaction risk control based on position scene identification, risk control over the electronic transactions of a user can be realized by providing positioning service and identifying a user position scene, so that the security of an electronic transaction process is enhanced, and losses caused by transaction security problems are reduced. The method is easy, convenient, and wider in application range.

The invention discloses an electric energy meter fault prediction method based on a decision tree algorithm. The electric energy meter fault prediction method comprises the following steps: acquiring relevant data of a user by using an acquirer and eliminating wrong data; analyzing whether electric energy meters which have abnormal environments and abnormal quality exist in specific power transformer users and low-voltage users within statistical time buckets; counting whether metering and electricity utilization abnormal events which meet requirements of fault judgment exist for the special power transformer users, and counting whether metering abnormal events which meet requirements of fault judgment exist for the low-voltage users; establishing an electric energy meter fault prediction model by using the decision tree algorithm according to manufacturers corresponding to the electric energy meter and information of failed batches and on the basis of electric energy meter metering fault information of a marketing system; judging whether the result is accurate or not; if the result is accurate, finishing the process; and if the result is inaccurate, continuing judging faults. By the electric energy meter fault prediction method based on the decision tree algorithm, failed electric energy meters can be found out accurately in time, so that workload of field investigation and metering fault treatment of an examination department is reduced.

The invention discloses a text classification technology and decision-making tree based complaint tendency judgment method. The method includes: acquiring user information from a database management system and establishing a user history call information table accordingly, wherein the user information includes user profile information and customer service order information; determining a time window for acquiring the user information; determining a prejudgment period and a feature data set used for prejudgment; determining a group range for prejudgment. With the method, complaint tendency degrees of users can be judged accurately when the users call, reference is provided for designing a strategy library and adopting different pacification and guidance strategies, and customer request information extracted from structural data is fully utilized; meanwhile, unstructured text data in call content in work orders is analyzed systematically, future complaints of the users are precast in advance according to the historical call information, complaint risk of the users can be reduced, and good social image of an electric power company is established.

The invention relates to a lithium ion battery self-discharging screening method. The lithium ion battery self-discharging screening method comprises the following steps: S1, performing first-time voltage test on to-be-tested batteries according to a first test standard and screening out the to-be-tested batteries meeting the first test standard; S2, ageing the to-be-tested batteries meeting the first test standard by a preset ageing process; S3, performing second-time voltage test on the to-be-tested batteries aged by the preset ageing process according to a second test standard and screeningout the to-be-tested batteries meeting the second test standard; S4, screening the to-be-tested batteries meeting the second test standard and screening out the to-be-tested batteries with self-discharging SOC being 5 to 15 percent; and S5, screening the to-be-tested batteries with the self-discharging SOC being 5 to 15 percent by a K value method and screening out the to-be-tested batteries meeting the K value. By the method, the self-discharging screening cycle can be effectively shortened, the productivity is improved, the cost is further reduced, the efficiency is high and the accuracy degree is high; furthermore, the quality of products can be improved and the customer complaint risk can be reduced; meanwhile, the delivery cycle of the products can be shortened.

The invention discloses a method for intelligently adjusting an online queuing priority of a customer service system, wherein the method relates to the field of communication technology. The method comprises the following steps of S1, acquiring a telephone number of an incoming call client, comparing the telephone number of the client with a VIP client telephone number database, detecting whether the client is a VIP client through telephone number detection, if yes, switching the client to a VIP channel, and otherwise, switching the client to a common channel; S2, broadcasting an inquiry for a handled service kind, acquiring a voice answer of the client, extracting key words in the voice answer, and determining kind of the handled service of the client; and S3, determining the priority of the client according to the kind of the handled service of the client, and adjusting position of the client in a queue. The method of the invention settles problems of high loss of some clients, customer experience reduction and loss of some potential important client caused by queuing of all clients according to a time sequence after telephone end clients select a man service.

The invention relates to the technical field of coil winding devices for metal brackets, in particular to an automatic winding device. Four stations are also arranged on a rack on the peripheral edge of a turn table; a loading device, a coil winding device, a dispensing machine and an unloading device are arranged on the four stations respectively; the loading device is used for mounting a to-be-wound metal bracket on a turn plate workpiece support device; the coil winding device is used for winding a wire on the metal bracket; the dispensing machine is used for coating the coil on the metal bracket with glue; the unloading device is used for taking out the metal bracket; the loading device comprises a loading manipulator; the coil winding device comprises a winding device and a wire cutting device; and the unloading device comprises an unloading manipulator, so that the automatic winding device saves manpower, increases the production capacity, completely eradicates manual operation and avoids pre-damage to an enamelled wire.

The invention discloses a PEM project evaluation management system and a control method thereof. The system comprises a management terminal server, a peripheral terminal server and a communication system, wherein a source material database, an evaluation standard database, an evaluation staff database, a scoring mechanism database, a scoring system, a ranking system, a file system and an information searching system are arranged in the management terminal server; after working drawings are evaluated and scored, scores of designers and design organizations and a ranking list are published, the designers and the design organizations are evaluated by construction units through a search engine and data, and pressure of project design defects is directly transmitted to each designer. The PEM project evaluation management system has the advantages that evaluation of the project design working drawings can be objectively and accurately completed on line, and working condition of the designers and the design units are objectively evaluated by scores and ranking, thus solving six problems in the construction industry.

The invention relates to a health evaluation method based on full-life-cycle data of an electric energy meter. According to full-life-cycle data of the electric energy meter, the electric energy meterserves as a node, data requirements are integrated, data cleaning and feature screening are completed, fault factors and feature attributes of the electric energy meter are extracted through a data mining algorithm, health scoring is conducted on the electric energy meter through a comprehensive evaluation algorithm, and health grades are divided. The method is deeply ploughed in the power industry based on a big data concept, power grid internal data and external environment data are fused, influence analysis is performed on health-related factors of the electric energy meter, an electric energy meter fault prediction model is constructed, the operation state of the electric energy meter is evaluated according to the mounting and dismounting times, the event reporting times, the acquisition success rate, the acquisition electric quantity abnormality rate, the operation duration, the first inspection error and other dimension data of the electric energy meter, a health evaluation system of the electric energy meter is established, and the health degree of the operation state of the electric energy meter is given.

The invention discloses a detection device of a flexible panel. The detection device comprises a light-on tester and a probe, wherein the light-on tester comprises a light-on tester body and a curved-shaped light-on tester back plate; the light-on tester body is connected with one side surface of the light-on tester back plate; the surface, away from the light-on tester, of the light-on tester back plate is a curved surface for arranging the to-be-detected flexible panel; the probe is arranged on the light-on tester, and is used for connecting the to-be-detected flexible panel and the light-on tester back plate. The detection device disclosed by the invention has the advantages that the structure is simple, the defective product in the flexible panel can be accurately detected, the poor dot/line in the module detection or terminal client detection process is avoided, the waste of a polarizing plate is effectively avoided, and the risk of customer complaint is reduced.

The invention relates to a tool and a method for spot-welding loose wires of a frame of a loudspeaker. The tool comprises a tool base plate; a notch which is sunk towards the middle of the tool base plate is arranged on one side of the tool base plate; a supporting portion is arranged on the tool base plate and is positioned below the notch; a limiting portion which is matched with the supporting portion is arranged on the tool base plate and above the notch; limiting space is formed among the supporting portion, the limiting portion and the wall of the notch; a wire crossing block is arranged on the upper end surface of the tool base plate and is positioned on one side of the center of the wall of the notch; one end of the wire crossing block extends to the middle of the notch; and a wire crossing groove opening is arranged at the extending end of the wire crossing block. Wires welded by the tool and the method are loose, and the phenomenon that the wires are pulled manually, are quite tight and even can be broken is avoided. In addition, because the wires cannot be tight, the anti-impact ability of welding points of the wires is increased, the quality of products is improved, and risks of customer complaint are reduced.

The invention provides an overall installation device for a power double cross arm assembly. The device comprises a longitudinal strut, a transverse strut vertically disposed at an upper portion of the longitudinal strut, a holt hoop iron which is rotatably disposed at a lower portion of the longitudinal strut and is used for fixedly connecting with wire poles, and a bracket which is disposed between the transverse strut and the holt hoop iron, is in rotation lifting up and down connection with the longitudinal strut along the length direction of the longitudinal strut and is used for supporting double cross arms and taking the double cross arm assembly to move up and down, wherein a hanging member for hanging a traction rope is disposed on the transverse strut. The invention further provides an overall installation method for the power double cross arm assembly. The device is advantaged in that technical problems of long power-off time and large construction intensity of workers of the wire poles existing in the cross-arm installation technology in the prior art are solved.

The invention provides a double-recording video quality inspection method and device, a medium and an electronic device. The method comprises the following steps: obtaining a frame image of the double-recording video to be detected; positioning the designated area of the frame image; according to the quality inspection rules corresponding to the designated area, obtaining the quality inspection results of the dual-recording video. Based on the invention, the designated area and the quality inspection rule can be set according to the specific risk point, the automatic quality inspection of thedouble-recorded video can be realized, the complaint risk caused by the illegal operation can be reduced, and the customer rights and interests can be protected to the maximum extent.

The embodiment of the invention discloses an elevator complaint early warning method and device, equipment and a medium, and relates to the technical field of elevators. The elevator complaint early warning method comprises the following steps that scanning record data of an elevator is acquired; a complaint record template is matched according to the scanning record data; and a complaint early warning result of the elevator is generated according to the matched complaint record template. According to the embodiment of the invention, the complaint early warning result of the elevator is generated by matching the complaint record template corresponding to the scanning record data, so that the complaint problem that the elevator may appear can be early warned, and the elevator complaint riskis reduced.

The invention provides an antipole detecting device used on an aluminum electrolytic capacitor bushing machine. An electrode block is fixedly mounted on an insulated panel. The insulated panel is fixedly mounted on a mounting base through a mounting bracket. The mounting base is fixedly mounted on the tabletop of the bushing machine. The detecting end of the electrode block right faces a transmission path in which cathode of a capacitor on a transmission line of the bushing machine. The distance between the end surface of the detecting end of the electrode block and the cathode of the capacitor is smaller than the difference between the length of an anode guide pin and a cathode guide pin of the capacitor. Through adding the antipole detecting device on the bushing machine, the position of the electrode block is ingeniously designed in the device, and furthermore a characteristic that the anode guide pin is longer than the cathode guide pin of the capacitor is utilized. The antipole detecting device has advantages of stable performance, high detection accuracy and high reliability. Furthermore the antipole detecting device is arranged for detecting before bushing, thereby reducing client complaint risk and additional cost increases such as bushing material cost and bush stripping labor cost caused by bushing on antipole products.

The invention discloses an automatic electric charge recovery method and device, and the method aims at the defects of an existing electric charge recovery method, and achieves the real-time collection of user arrearage information through adding an automatic butt joint power supply system, obtains a correct contact way through butt joint with the big data of a public security system, and increases the flow of an intelligent on-site charge urging robot. Therefore, the labor cost of a power supply enterprise in an electric charge recovery link is reduced, the complaint risk of a user is reduced, and the electric charge recovery efficiency is improved.