Automatic electricity charge recovery method and device

Abstract

The invention discloses an automatic electric charge recovery method and device, and the method aims at the defects of an existing electric charge recovery method, and achieves the real-time collection of user arrearage information through adding an automatic butt joint power supply system, obtains a correct contact way through butt joint with the big data of a public security system, and increases the flow of an intelligent on-site charge urging robot. Therefore, the labor cost of a power supply enterprise in an electric charge recovery link is reduced, the complaint risk of a user is reduced, and the electric charge recovery efficiency is improved.

Description

technical field [0001] The invention relates to the technical field of automation, in particular to an automatic electricity fee recovery method and device. Background technique [0002] With the increase of electricity customers and the expansion of electricity consumption areas year by year, electricity charge recovery has become a major problem in power supply management and control: the frequency of users failing to pay electricity charges on time due to the inability to receive effective electricity charge arrears notices is increasing. , leading to more and more serious pressure on the capital chain of the enterprise. [0003] However, in the existing smart reminder process, there is a link of manually importing arrears information at regular intervals. In this link, there is a difference in payment time, the information of empty numbers and wrong numbers cannot be clearly distinguished, the specific situation of customer contact information of account managers cannot ...

AI Technical Summary

Problems solved by technology

[0002] With the increase of electricity customers and the expansion of electricity consumption areas year by year, the recovery of electricity charges has become a major problem in power supply management and control: the frequency of users failing to pay electricity charges on time due to the inability to receive effective notifications of electricity charge arrears is increasing. , leading to more and more serious pressure on the capital chain of the enterprise

[0003] However, in the existing intelligent reminder process, there is a link of manually importing arrears information at regular intervals. In this link, there is a difference in payment time, and it is impossible to clearly distinguish the information of empty numbers and wrong numbers. A series of disadvantages such as the new number and the inability to realize intelligent on-site reminders, resulting in the inability to cover arrears customers to the maximum extent, and the subsequent operation of on-site manual posting reminders is still required, and users may even complain when the operation is improper.

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