Comprehensive service system of power supply business hall based on ubiquitous power Internet of things technology

Abstract

The present invention provides a comprehensive service system for power supply business halls based on ubiquitous electric power Internet of Things technology. The comprehensive service system includes a plurality of self-service acceptance machines and a plurality of auxiliary equipment, and each self-service acceptance machine is connected to an integrated payment platform through the network , the integrated payment platform and each auxiliary device are connected to the integrated service platform of the business hall through the network. The invention connects each self-service reception machine and each auxiliary equipment in the electric business hall to the same network, realizes the unified management of each equipment in the electric power business hall, and makes the management more efficient and orderly.

Description

technical field [0001] The invention belongs to the technical field of management of electric power business halls, and in particular relates to a comprehensive service system for power supply business halls based on ubiquitous electric power internet of things technology. Background technique [0002] At present, the power business hall lacks a unified management system. The smart devices and business systems in the business hall are independent of each other and do not communicate with each other. The contradiction between power grid construction and power customer service demand satisfaction has become increasingly prominent, with many complaints and poor customer service satisfaction. [0003] The reasons for the above-mentioned problems mainly include: First, the traditional and cumbersome business management methods. At present, most business halls still use hand-filled forms for customer business applications, which are cumbersome and inaccurate, and the degree of aut...

AI Technical Summary

Problems solved by technology

[0002] At present, the power business hall lacks a unified management system. The smart devices and business systems in the business hall are independent of each other and do not communicate with each other. The contradiction between power grid construction and power customer service demand satisfaction has become increasingly prominent, with many complaints and poor customer service satisfaction.

[0003] The reasons for the above-mentioned problems mainly include: First, the traditional and cumbersome business management methods. At present, most business halls still use hand-filled forms for customer business applications, which are cumbersome and inaccurate, and the degree of automatic information collection and electronic archives is not enough High, the accepting staff still need to enter repeatedly, and the work efficiency is low

Second, equipment management is scattered, there are many types of hardware equipment, single function, difficult operation and maintenance, lack of network management, high operating costs, and no interaction between each other

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