Speech intent recognition method, device, computer equipment and storage medium

An intent and voice technology, applied in the field of voice intent recognition methods, devices, computer equipment and storage media, and can solve problems such as inaccurate recognition

Active Publication Date: 2021-04-06
SHENZHEN ZHUIYI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, the traditional voice intent recognition method is often to convert the service voice that the user consults into text, and then analyze the probability of the service that the user really wants to consult from the recognized text, and the recognition is not accurate

Method used

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  • Speech intent recognition method, device, computer equipment and storage medium
  • Speech intent recognition method, device, computer equipment and storage medium
  • Speech intent recognition method, device, computer equipment and storage medium

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Embodiment Construction

[0061] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0062] The speech intent recognition method provided by the embodiment of the present application can be applied to such as figure 1shown in the application environment. Wherein, the terminal 102 communicates with the server 104 through the network. Wherein, the terminal 102 can be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices, and the server 104 can be realized by an independent server or a server cluster composed of multiple servers. In this embodiment, the terminal 102 can acquire the ...

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Abstract

The present application relates to a voice intention recognition method, device, computer equipment and storage medium. The method includes: acquiring a real-time voice stream during a conversation, and inputting the real-time voice stream into a voice intent recognition model, the voice intent recognition model including an endpoint detection layer and an intent recognition layer, through which the endpoint detection layer is used to detect the Endpoint detection is performed on the real-time voice stream to obtain a target voice stream, and the intention recognition layer is used to identify the target voice stream to obtain an intent corresponding to the target voice stream. By adopting the method, the intention corresponding to the voice of the user can be accurately recognized, and the accuracy of recognition of the voice intention can be improved.

Description

technical field [0001] The present application relates to the field of artificial intelligence, and in particular to a voice intention recognition method, device, computer equipment and storage medium. Background technique [0002] With the development of artificial intelligence, voice intent recognition technology has emerged, which converts the vocabulary content in the user's voice into text, and analyzes the user's intent to execute corresponding instructions. The emergence of voice intent recognition technology has brought great convenience to users' lives. For example, intelligent customer service robots convert the user's voice into text through voice intent recognition technology, and then return corresponding responses to users based on the text. [0003] However, the traditional voice intent recognition method is often to convert the service voice that the user consults into text, and then analyze the probability of the service that the user really wants to consult...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L15/04G10L15/06G10L15/26
CPCG10L15/04G10L15/063G10L15/26
Inventor 涂臻
Owner SHENZHEN ZHUIYI TECH CO LTD
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