Causal positioning method and device, terminal and storage medium
A locating method and terminal technology, applied in the computer field, can solve the problems of locating problems that cannot be run by computer applications, locating problems that cannot run computer applications on terminals, and being unable to reproduce in time by debuggers.
Active Publication Date: 2020-05-19
TENCENT TECH (SHENZHEN) CO LTD
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Problems solved by technology
[0003] At present, when the computer application on the terminal has a running problem, because there is a certain space distance between the terminal holder and the debugger, the debugger cannot reproduce the running problem in time, so usually there is a problem that the debugger cannot solve the running problem of the computer application on the terminal The reason for the timely positioning of the situation
[0004] Especially when the terminal holder with running problems and the debugger are separated from each other, or the terminal holder with running problems is unwilling to hand over the mobile phone to the debugger for local debugging to reproduce the running problem, there is even a problem that the computer application cannot be used on the terminal. When the cause of the operation problem is located
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[0027] The computer application in the terminal can be regarded as the computer application installed on the terminal (in the embodiment of this application, the computer application installed on the terminal is temporarily referred to as application). Locate the cause of the running problem of the application on the terminal.
[0028] It should be noted that: the computer application installed on the terminal involved in the embodiment of this application refers to the client of the computer application, and the server of the computer application provides technical support for the client of the computer application, so that the computer application can be used normally Provide services.
[0029] When locating the cause of the running problem of the application on the terminal, it is often necessary for the debugger to reproduce the running problem on the terminal. However, because the owner of the terminal may be far away from the debugger, the debugger cannot obtain the ter...
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The embodiment of the invention provides a causal positioning method and device, a terminal and a storage medium. The method and the device are applied to a first application in the terminal. The first application can start and track the code execution state of the second application when the terminal runs; if the breakpoint information matched with the current execution code of the second application exists in the received breakpoint information sent by the server of the first application, the second application is suspended in the terminal, local field information of the current second application is obtained, and the local field information is sent to the server, so that the server positions a reason why the second application has an operation problem in the terminal based on the localfield information. According to the application, the operation problem of the second application in the terminal can be reproduced remotely, and the reason why the operation problem occurs in the second application in the terminal can be positioned in time.
Description
technical field [0001] The present invention relates to the field of computer technology, and more specifically, relates to a cause location method, device, terminal and storage medium. Background technique [0002] With the development of science and technology, there are more and more types of computer applications, which not only provide entertainment for users' lives, but also provide convenience for users' lives. In order to bring a good user experience to the user, when a computer application has a running problem on the terminal, it is usually necessary to determine the cause of the running problem of the computer application on the terminal, so as to prevent the same running problem of the computer application from happening again on the terminal. [0003] At present, when the computer application on the terminal has a running problem, because there is a certain space distance between the terminal holder and the debugger, the debugger cannot reproduce the running pro...
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IPC IPC(8): G06F11/07G06F11/36G06F9/46
CPCG06F11/079G06F11/366G06F9/461
Inventor 魏路
Owner TENCENT TECH (SHENZHEN) CO LTD