Call pick-up method, device, storage medium and equipment based on man-machine dialogue
A technology of man-machine dialogue and incoming call answering, applied in branch equipment, electrical components, telephone communication, etc., can solve the problems of unanswered incoming calls, missing important information, and users missing important information.
Active Publication Date: 2021-01-08
TENCENT TECH (SHENZHEN) CO LTD
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Problems solved by technology
However, when the user uses the mobile phone, there are often situations such as no one answers the incoming call, which is very likely to cause the user to miss important information
Therefore, without disturbing the user, it is necessary to provide a call pick-up method based on man-machine dialogue to solve the above-mentioned problem that the user may miss important information
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[0070]In order to make the objectives, technical solutions, and advantages of the present application clearer, the following will further describe the embodiments of the present application in detail with reference to the accompanying drawings.
[0071]The embodiments of the present application provide a method, device, storage medium, and equipment for call pickup based on human-machine dialogue. This method involves the field of Artificial Intelligence (AI). Among them, AI is a theory, method, technology and application system that uses digital computers or machines controlled by digital computers to simulate, extend and expand human intelligence, perceive the environment, acquire knowledge, and use knowledge to obtain the best results. In other words, artificial intelligence is a comprehensive technology of computer science, which attempts to understand the essence of intelligence and produce a new kind of intelligent machine that can react in a similar way to human intelligence. Ar...
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The application discloses a method, device, storage medium and equipment for incoming calls based on man-machine dialogue, and belongs to the field of artificial intelligence. Including: obtaining the incoming call request of the terminal, recording the call duration of the incoming call request of the terminal; in response to the call duration of the incoming call request of the terminal being greater than the target threshold and not being answered, enabling the man-machine answering function; answering the The incoming call request of the terminal and the man-machine dialogue with the communication counterpart; wherein, the man-machine dialogue recording operation is started while the man-machine dialogue is established; in response to the end of the man-machine dialogue, the obtained man-machine dialogue recording data Carry out voice recognition and conversion processing to generate a call answering reminder message; output the call answering reminder message to the terminal. The application realizes intelligent pick-up, and prevents the user from missing important information by outputting a reminder message to the terminal for answering an incoming call.
Description
Technical field[0001]This application relates to the field of artificial intelligence technology, and in particular to a method, device, storage medium, and equipment for receiving calls based on human-machine dialogue.Background technique[0002]With the continuous development of science and technology and the continuous improvement of living standards, electronic products such as mobile phones have become important tools for people to communicate with others on a daily basis. Take a mobile phone as an example. The call function provided by the mobile phone is one of the most commonly used functions by users. However, when users use mobile phones, there are often situations such as unanswered calls, which may cause users to miss important information. For this reason, without disturbing the user, it is necessary to provide a call pickup method based on man-machine dialogue to solve the above-mentioned problem that users may miss important information.Summary of the invention[0003]The...
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IPC IPC(8): H04M3/42H04M1/656G10L15/26H04L12/58
CPCH04M3/42212H04M1/656G10L15/26H04L51/02H04L51/224
Inventor 杜玮
Owner TENCENT TECH (SHENZHEN) CO LTD