329 results about "Call duration" patented technology

A system and method are provided for detecting extension attacks made to a communication enterprise, and taking appropriate remedial action to prevent ongoing attacks and future attacks. One or more attributes of a suspect call are analyzed, and a risk is associated with each analyzed attribute. An overall risk or assessment is then made of the analyzed attributes, attack attributes are logged, and one or more remedial actions may be triggered as a result of the analyzed call attributes. The remedial actions may include recording the call, notifying an administrator of a suspect call, or isolating the communication enterprise from the attack by terminating the call or shutting down selected communication endpoints to prevent calls being made to those extensions. Rules may be applied to the analyzed attributes in order to trigger the appropriate remedial action. The call attributes analyzed may include call destination, call direction, call type, time of day of the call, call duration, whether a call source is spoofed, call volume from a particular call source, and hash values created for a suspect media stream.

An Internet-based audio/video and VoIP telephone visitation system for prisons wherein audio/video and VoIP visitation may be originated by either an inmate or an outside visitor. An inmate uses an individual portable electronic device in his/her possession to communicate exclusively with the visitation system. Through the visitation system video messages, video visitations, and VoIP telecommunications may be exchanged between the inmate and a registered visitor having an Internet-enabled device. Communication requires no endpoint control by prison personnel. All communications may be subject to intervention, recordation, and monitoring by prison personnel. Payment for services is prepaid by visitors using an on-line payment service eliminating involvement of prison personnel. All non-privileged calls are recorded. All calls may be monitored. A fee-per-minute is charged. Time is tracked for each call. The call duration and time remaining for a call may be displayed for both the visitor and the inmate.

A method or process enables the collection of data from mobile devices and mobile networks using filtering, compression, encryption, memory management, and power management technologies to collect mobile device metrics at the mobile device (client side), and then transmit these metrics from the mobile device to a server for processing by analytics software. The analytics processing may also occur directly on the mobile device. Policies are determined and configured at the processing server to drive and control the mobile device metrics captured, which may include but are not limited to, data usage (e.g. time of day, amount of data sent/received), voice usage (e.g. time of day, calls in/out of network, dropped calls, call duration), the location of the mobile device, cell patterns (e.g. problem cells, roaming), touch interactions, behavioral analysis (programs used, services uses), battery performance, CPU usage, memory usage, network usage (e.g. 2G, 3G, 3.5G, 4G, Wi-Fi, WiMAX), and the like.

A system for providing immediate access to detailed information about a wireless call. The system includes a first mechanism for placing a wireless call. A second mechanism times the call to provide a call duration value. A third mechanism computes the detailed information from the call duration value and a predetermined value associated with the call. A fourth mechanism displays the detailed information. In a specific embodiment, the predetermine value is a billing rate associated with the call and the detailed information is expense information. The third mechanism includes a computer that runs software for computing the detailed information from the call duration value and the billing rate. The software includes a routine that detects when the wireless phone is being used for a call and times the call. The software also includes a mechanism for providing user-selectable parameters for controlling the third mechanism.The user-selectable parameters include a first parameter that indicates use of one or more address book categories or lack thereof. The address book categories each indicate one or more calls to be tracked by the system. The user-selectable parameters further include a category for association with newly provided detailed call information, a per-minute billing rate corresponding to the predetermined value, and a type of currency to be used by the third mechanism for computing expense information. The software generates an expense report listing the detailed information in response to the receipt of the user selectable parameters and any other received call identifiers. In the illustrative embodiment, the fourth mechanism includes mechanism for displaying the detailed information in approximately real-time and includes a mechanism for automatically displaying or storing the detailed information upon completion of the call.

A contact center for servicing a contact is provided that includes (a) an input operable to receive a contact from a customer; (b) a selection function 26 operable to direct the contact to a human agent associated with the contact center for servicing; and (c) a contact monitor 62 operable (a) to track a service time required by the human agent to service the contact and (b), when the service time at least one of equals and exceeds a selected first threshold, notify the agent that the selected first threshold has been at least one of equaled and exceeded.

An approach provides fraud detection in support of data communication services. A threshold corresponding to a geographic location is set. The threshold corresponds to duration of a call supporting data communications. It is determined whether the call duration exceeds the threshold. A fraud alert is generated if the monitored call duration exceeds the threshold.

A mobile telephone which can supply or post 'pre-answer' information which the device owner considers of relevance to a potential call recipient. This information enables a potential call recipient to be given useful information about a potential call before actually answering that call. The information is dynamic, unlike Caller ID information. Examples include: information about the subject of an intended voice call, a mood, a current activity, part or whole of a schedule of meetings or events, information about the urgency of an intended voice call, personal information, expected call duration, commercial inducements to a consumer to answer a call (special offers, loyalty points etc.), location information.

A web-based video conferencing system and method for providing remote visitation with inmates incarnated in a prison. All visitations are initiated by the inmates and no endpoint control by prison personnel is required. “Jail-hardened” terminals in the prison communicate via Internet with visitor Internet-enabled devices. Payment for services is paid by visitors using an on-line payment service relieving prison personnel of any handling of money. All calls (excluding clergy, lawyers, etc.) are typically recorded and no routine monitoring is required by prison personnel. Inmates use the “jail-hardened” terminals to initiate video conference using only a 12-key telephone style keypad. A fee-per-minute is charged. Time is tracked for each call and the call duration and remaining time for a call based upon the maximum allowed call length and an inmate's available minutes are displayed for both the visitor and the inmate.

The invention relates to an intelligent auto-dial outbound system, the system comprises a system dialing module, a client number pool module, a line resource pool module, a system auto-dial mode setting module, a conversation line resource real-time monitoring module, a call connection state statistics module, an agent state real-time monitoring module, an agent call duration statistics module, anagent work mode parameter setting module and an outbound quantity prediction calculation module. The invention also discloses an intelligent auto-dial outbound method, and the method comprises stepsof acquiring parameters, calculating dialing quantity, dialing by the system, answering by agents, and so on. In the system and the method provided by the invention, the quantity of dialing outbound is predicted according to real-time external parameters through an intelligent algorithm, and the system and the method have the characteristics of being efficient and capable of making full use of resources.

Methods, systems, User Equipment (UE), and computer readable medium for reducing the occurrence of UE registration expiry are provided. A method of reducing the occurrence of UE registration expiry during calls includes registering a UE with a network for a registration period, determining a re-registration threshold time period, comparing a duration of a remaining portion of the registration period at a particular time with the re-registration threshold time period, and attempting to re-register the UE with the network for a further registration period if the remaining portion is less than or equal to the re-registration threshold time period, wherein the determining of the re-registration threshold time period includes at least one of setting the threshold time period to a value greater than 600 seconds, determining the threshold time period according to a remaining talk time of the UE at the particular time, determining the threshold time period according to a state of the UE at the particular time, determining the threshold time period according to a duration of at least one previous call made by the UE, determining the threshold time period according to a statistical parameter of a plurality of calls made by the UE, determining the threshold time period according to a statistical parameter of a plurality of calls made by at least one UE, determining the threshold time period according to a predefined maximum call duration, and determining the threshold time period independently of a length of the registration period.

An advertising subsidized communication service is provided that can be utilized by eligible subscribers in instances designated by mobile operators or advertisers. An eligible subscriber that meets certain criteria, such as having a low pre-paid balance, can opt-in to an advertising subsidized service initiated through an SCP proxy for the advertising service platform. The subscriber receives advertising through selected channels, such as voice injection, text messaging or other media, which advertising subsidizes subscriber communication service. The subsidized service may be limited in some regard to number of calls, call duration or incoming calls, as examples. The subscriber may be automatically opted-out of the subsidized service upon payment being applied to a pre-paid for post-paid service account. The opt-in process for subsidized service occurs in real-time and may be prompted through a number of channels, such as voice or text messages.

A method for interrelating call information between programs of a data processing device. Call information including a caller's name, phone number, the date of the call, start time of the call, finish time of the call, the call duration, and the type of call, may be organized and accessed by several different programs running on a data processing device. Information such as a caller's name and phone number may be accessed by a caller identification device coupled to the data processing device. Information such as the start time and finish time may be accessed by a clock coupled to the data processing device. The call duration may be calculated from the start and finish times or may be accessed from a timer coupled to the data processing device.

A computer implemented method, apparatus, and computer usable program code for managing a server cluster. The process identifies a plurality of average method call durations corresponding to calls to a plurality of methods associated with an application on the server cluster to form a plurality of identified average method call durations. The process groups the plurality of methods based on the plurality of identified average method call durations to form a plurality of grouped methods. Each method in the plurality of grouped methods is executed by a particular cluster member in the server cluster. The manner in which the plurality of grouped cluster members is grouped reduces a coefficient of variation on each cluster member in the server cluster. The process executes a method in a selected cluster member associated with the method in response to receiving a call for the method.

The present invention discloses an implement method and device of a terminal call firewall. The method comprises: adding a call number into a blacklist list, when it is determined that the call number is not in the blacklist list stored and an address list and it is determined that a call duration is less than a set call duration threshold. The device comprises: a storage module, which is connected with a judgment module, and configured to store a blacklist list and an address list; the judgment module, which is connected with a storage module and a timer, and configured to start up the timer to start timing when a call number is determined not in the blacklist list and the address list; the timer, which is connected with the judgment module and a processing module, and configured to make timing for a time length of a call duration threshold; the processing module, which is connected with the timer, and configured to add the call number into the blacklist list when the duration of the call is determined less than the call duration threshold. Through the method and the device, the present invention can ensure the terminal to identify unknown harassing call automatically during operation, can add the number of the call directly into the blacklist list, does not bother the user by ringing or prompting the user of the call, is simple and convenient to be used, and has remarkable practical effect.

When transporting delay-sensitive traffics such as voice, video and radar data over Internet Protocol (IP), control of end-to-end delay becomes a challenge. Typical approaches tie up bandwidths for entire duration of call. Second thing they do, is prioritization of certain classes over others, to control queuing delays, but this prioritization, remains at class-level and does not go to individual session-levels. As a result certain sessions within a class get more delay than others. Depending upon situation, it can cause adverse effects to certain QoS sessions. In our invention we have developed an intelligent priority scheme which adapts serving priorities of sessions to control ETE delay of each individual QoS session. Priority adapting mechanism is based on feedback control which measures ETE delay of QoS session at destination node and broadcasts it to all nodes along the route of the session to adapt session's priorities to control ETE delay.

The invention provides a network expansion method and a network expansion evaluation device, which relate to the technical field of communications and are applied to cell network expansion. The network expansion method comprises the steps: obtaining a busy-hour RRC (Radio Resource Control)maximum connection number X, busy-hour eNodeB successful response times Y, a busy-hour downlink PRB (Physical Resource Block)utilization rate Mand busy-hour downlink data total throughput N of a to-be-evaluated cell,and average call duration Q of a voice service of an existing network cell; according to the X, Y and Q, calculating to obtain an RRC maximum connection number X' of the to-be-evaluated cell after VoLTE (Voice over LTE)is opened; according to the M, Y, Q and N, calculating to obtain a PRB utilization rate M' of the to-be-evaluated cell after the VoLTE is opened; if the X' is larger than a preset downlink RRC user connection number threshold and the M' is smaller than or equal to a downlink PRB utilization rate threshold, additionally configuring a user connection number for the to-be-evaluated cell; if the M' is larger than the downlink PRB utilization rate threshold, transferring preset parts of services of the to-be-evaluated cell based on FDD LTE(Frequency Division Duplexing Long Time Evolution) network.

The prepay telecommunications system (60) includes a prepay call, management, platform (50) which is directly coupled to a telecommunications carrier switch (24). A customer database (116) is coupled to the prepay call management platform (50) for storing prepay customer data, and a plurality of customer interface facilities (62, 64, 66, 68, 80) are provided for accepting customer prepayment and immediately updating the customer database (116). The prepay calls are recognized by the mobile identification number and is routed to the prepay call management platform (50) coupled to and co-located with the telecommunications carrier switch (24). The customer account balance associated with the prepay call is looked up in a customer database (116), and the maximum allowable call duration in response to the customer account balance is computed. The prepay call is then released to the telecommunications carrier switch (24) for line termination. At the same time, a call duration timer is started. The call is disconnected in response to the call duration timer reaching the maximum allowable call duration. The prepay telecommunications system is applicable to both wireless and non-wireless telecommunications systems.

A method and system for determining service metrics in a communications network are disclosed. The method measures a speed of a wireless endpoint device in an ongoing call, and collects call performance data. The method deems the ongoing call as being associated with a user who is mobile if the speed of the wireless endpoint device exceeds a speed threshold at any time during the ongoing call, or as being associated with a user who is stationary if the speed of the wireless endpoint device does not exceed or is equal to the speed threshold over a call duration. The method adds the call performance data to an aggregate service metrics for mobile users if the ongoing call is deemed as being associated with a user who is mobile, or to an aggregate service metrics for stationary users if the ongoing call is deemed as being associated with a user who is stationary.

The invention provides an unknown number grading method, an unknown number marking method and an unknown number marking device. The unknown number grading method comprises the following steps that communication behaviors of a plurality of terminals in a preset time interval are obtained, wherein the communication behaviors include the incoming call unknown number, the incoming call duration, the incoming call interval and the information about whether the incoming call is answered or not, the incoming call answering communication duration, and/or the classification marking on the incoming call by a user in each terminal; according to the communication behaviors, the unknown number is graded to obtain an unknown number grading table including the unknown number and the affiliated grade of the unknown number. The unknown number grading method, the unknown number marking method and the unknown number marking device provided by the invention have the advantages that the information of the unknown number can be accurately and fast judged, and the user can adopt different measures according to different grades of the unknown number.