278 results about "VoIP phone" patented technology

AIN based methods and apparatus for transitioning telephone numbers and customers from the PSTN to a VOIP network are described. AIN line number portability features are used to allow a few gateway switches that interconnect the PSTN and VOIP networks to service customers whose telephone numbers were originally serviced by several remote PSTN switches. AIN LNP triggers are used to forward PSTN calls, directed to the PSTN switch previously used to service a telephone number, to the gateway switch assigned to route such calls to the IP network. AIN triggers set at the gateway switch insure that the subscriber with the ported telephone number continues to receive AIN services provided before the telephone number was ported to the IP network. Calls from ported telephone numbers to telephones in the PSTN are billed from PSTN switches through the use of AIN functionality and triggers set at the gateway switch.

A network-enabled user interface device, for example a VoIP telephony device that serves as a Voice over IP endpoint, includes an executable presence resource configured for establishing and maintaining presence information for a user of the user interface device. The presence resource outputs the presence information to at least one selected destination, enabling other user interface devices on the network to detect the presence information for the user relative to the user interface device. The presence resource also is configured for retrieving presence information for other network subscribers, enabling the user interface device to select available services based on the retrieved presence information. Moreover, user interface device may present selected services or network subscriber data to the user based on the retrieved presence information, enabling the user to determine appropriate operation to perform based on the retrieved presence information.

In a VoIP system, a method and apparatus for tracking emergency callers is provided. A VoIP service provider network includes a plurality of VoIP phones and is connected to an emergency service provider system. The emergency service provider system includes a call server connected to the VoIP service provider network; a subscriber database; a VPC SBC; and a media gateway for connection to a PSTN. The call server is adapted to receive an emergency call from a VoIP telephone in the VoIP network; verify if the SIP URI has a DID bound to the SIP URI; if the SIP URI does not have a DID bound to the SIP URI, obtain a temporary DID from a DID pool and temporarily bind the temporary DID to the SIP URI; and forward the call to an appropriate PSAP in the PSTN. Should the emergency call be dropped, a person at the PSAP can call back the emergency caller without unnecessary delays.

An intermediary system and method are disclosed for providing users access to enterprise data via the Internet, Wireless PDA, VoIP Phone, Wireless Phone, and GSM/EDGE SmartPhone, and other communication devices. The intermediary system allows users to access enterprise data based on the user's role in the enterprise, the user's assigned privileges, or the user's object permissions. The intermediary system tailors the enterprise data for the user based on the type of communication device of the user, the point in time the user communicates with the system, or the location in a network where the user is communicating with the system. Depending on the above criteria, the user is given a “view” of the enterprise data that relates more directly to the user's current needs, duties, and tasks.

The present invention provides systems and methods for supporting enhanced 911 (E911) emergency services in data communications networks that includes Voice over Internet Protocol (VoIP) telephones, by facilitating the identification of the geographic location of a VoIP telephone. The invention generally provides GPS-based geographic location information to the E911 emergency services network. In one embodiment, an E911-enablement system including an E911-enablement device coupled to a GPS receiver is provided. The E911-enablement device then inserts geographic location information obtained from the GPS receiver into 911 call packet streams to provide accurate location information to the E911 emergency services network.

Methods and systems for generating a pay-for-performance search result by advertiser(s), who may or may not have a website or internet presence, through the Internet, wireline, and/or mobile phone network, that directly connects users to the advertiser(s) over a communication channel (e.g. cellular, wireline, VoIP phone network). Method includes receiving a search request from a user through any networked device, which generates a matching list of search results from a database server. The method by which an advertiser(s) makes a bid amount on keyword(s) or search term(s) which if selected from the search results by the user, through any networked device, will directly connect the user to the advertiser(s) by calling the associated telephone number(s) or other communication ID# or channel (e.g. VoIP address) of the advertiser(s) selected (“Pay-Per-Call”).

A voice over Internet protocol (VoIP) system and more particularly, an improved VoIP system serving a distributed group of teleagents. Network parameters that affect voice quality over broadband connections are rapidly detected by generating both detected and subjective alerts when problems with the quality of a IP telephone connection are detected and correcting the detected problems. Network parameters are monitored during an actual VoIP telephone call or by using synthetic traffic. If the voice quality degrades for a particular teleagent, the teleagent is removed from the pool of available agents until voice quality improves. Alternatively, the voice quality of each teleagent may be ranked according to the service provided.

A home-link gateway system for providing remote access to contracted telephone services at a home or other physical location is disclosed. The home-link gateway manages communications at the home location, for example between a PSTN or VoIP telephone network and local telephone handsets. A remote client agent requests access to telephone services, via the Internet. Following authorization and registration, the home-link gateway couples the remote client agent to the telephone network, or to local handsets, as though the remote client agent were deployed at the home location.

An Internet-based audio/video and VoIP telephone visitation system for prisons wherein audio/video and VoIP visitation may be originated by either an inmate or an outside visitor. An inmate uses an individual portable electronic device in his/her possession to communicate exclusively with the visitation system. Through the visitation system video messages, video visitations, and VoIP telecommunications may be exchanged between the inmate and a registered visitor having an Internet-enabled device. Communication requires no endpoint control by prison personnel. All communications may be subject to intervention, recordation, and monitoring by prison personnel. Payment for services is prepaid by visitors using an on-line payment service eliminating involvement of prison personnel. All non-privileged calls are recorded. All calls may be monitored. A fee-per-minute is charged. Time is tracked for each call. The call duration and time remaining for a call may be displayed for both the visitor and the inmate.

The present invention is a method and system for servicing enhanced 911 emergency calls. The present invention is utilized in a network providing Voice over Internet Protocol (VOIP) by a service provider to a user using a VoIP phone. When a user originates an emergency 911 call from the VoIP phone, a gateway communicating with a digital class 5 switch within the network, analyzes the signaling packets received from the VoIP phone and determines if a VoIP call originated by the user is an emergency 911 call. If the call is an emergency 911 call, the gateway will also determine if the VoIP call originates from the user's listed location provided to the service provider. If the call is not originated from the listed home location, the call is handled in a manner to prevent sending emergency response teams to the wrong location. The call may be processed and transferred to a specialized emergency call center which is informed that the call is not originating from the user's listed location. Alternatively, or in combination, a recording may be played informing the user and/or the call center that the call is not originating from the user's listed address.

A method for determining the physical location of a VoIP phone and transmitting the physical location to an emergency services call center or the like comprises the steps of determining the physical location of the VoIP phone using multiple location detection technologies, placing a call to an emergency services call center using the VoIP phone, and automatically transmitting the physical location of the VoIP phone to the emergency services call center.

In embodiments of the present invention improved capabilities are described for predicting the reputation of a communication identifier, such as a web address, a domain name, an IP address, host name, email address, IM address, telephone number, VoIP telephony address, and the like. In embodiments, the present invention may receive a communication from a first communication identifier, parse the first communication identifier into its components, and assign the components to a hierarchical tree structure, where the hierarchical tree structure maintains the hierarchical relationship between the components of the communication identifier. The present invention may monitor and keep count of a number of communications from the first communication identifier, wherein the number of communications may be kept for both malicious and/or unwanted communications and non-malicious and/or unwanted communications. Attributes may then be provided to the number of communications for each appropriate component of the hierarchical tree, and a statistical measure may be calculated as related to the number of communications for each component of the hierarchical tree. The present invention may then receive a communication from a second communication identifier, where the second communication identifier may be previously unknown and have a common component with the hierarchical tree. The statistical measure of the common component may then be assigned to the second communication identifier, and utilizing the statistical measure assigned to the second communication identifier, may provide a prediction of reputation of the second communication identifier.

An active jack, which is a powered device, is installed as the network connection at a workstation which provides the capability to determine the physical location of a destination device, such as a VOIP phone, in real time. Uninterruptible power supplies may be used to provide power to network components, for example during an emergency. Power-and-data deployments are shown for powering network components and destination devices.

A method is provided for tracking the physical location of IP phones and IP devices in a network. According to the invention, the IP phone or IP device detects its own current location and then informs the PBX controller or the location database to which it is connected. The capability is integrated in every IP phone and IP device. The PBX or location database then takes appropriate action, such as updating the ALI mapping for the phone or location information for the IP device.

A method and system for conveying an event reminder associated with an event according to various embodiments of the invention are disclosed. Specifically, the method comprises receiving a spoken indication of an event description from a user and receiving an indication of an event time. The method further comprises storing the event description in association with the user in a memory. An event reminder time is determined based on the event description. In response to an occurrence of the event reminder time, the event reminder comprising at least the event description is conveyed to the user. The instant invention allows the user to provision an event reminder by using voice, which enables the user to employ different types of communication devices (such as legacy POTS phones, VoIP phones, wireless communication devices and the like) for establishing a reminder provisioning session with a server.

A method and a system for establishing a self-owned and self-managed network-based voice communication solution (VCS) for supporting business transactions and commerce applications over the communications network(s) including the Internet and PSTN. The voice communication solution is requested by a merchant or business entity at a computer connected to the Internet by providing (i) information needed for approval and (ii) system configuration for accepting the solution. Through a friendly interactive process with a web server and a solution server, the necessary software for voice communication is downloaded to a merchant's designated computer host, turning it to be a VCS server. Upon activation, the VCS server can support voice over IP (VOIP) communication and connect an incoming call to a telephone via PSTN or a PBX network. The VCS server can receive a VOIP call from anyone at anyplace via an Internet connected voice enabled computer. The caller launches a call agent via the merchant's web page(s) or via a computer desktop interface or via a VOIP phone interface to reach the privately held voice communication server. The server connects the caller to a receiver according to the caller or merchant designated phone number. These phone numbers are designated as e800 numbers and are listed in various e800 directories for public use. Hence the VCS system can convert any local phone number into an e800 number with ‘800’ like properties, serving as a self-owned, self-activated and self-managed network-based voice communication system and solution.

A method for providing self-provisioning of VoIP telephony to a subscriber of a VoIP telephony service is disclosed. An un-provisioned residential gateway that is associated with the subscriber is instructed to collect a subscriber numeric identity that uniquely identifies the subscriber and a Personal Identification Number (PIN) information that are associated with the subscriber. An example of a subscriber numeric identity that uniquely identifies the subscriber is the subscriber's E.164 address. The E.164 address and Personal Identification Number (PIN) information is verified. A source IP address that is associated with one or more Media Gateway Control Protocol (MGCP) messages that are sent by the residential gateway is used as a residential gateway IP address for the residential gateway. The residential gateway IP address is then used to provision the residential gateway that is associated with the subscriber. According to certain embodiments, the above steps are carried out by a call agent from a self-provisioning system of a provider of the VoIP telephony services. One or more VoIP connections are established between the residential gateway and an announcement server. The announcement server sends VoIP messages through the VoIP connections to the subscriber via the residential gateway. A protocol server offers the residential gateway, via a Dynamic Host Configuration Protocol (DHCP) server, a limited access IP address, a location of one or more Domain Name System (DNS) servers, and a Media Gateway Protocol (MGCP) endpoint name of the call agent from the self-provisioning system.

A system for interfacing different types of network communications. In one embodiment, the system includes one or more gateways capable of converting messages from messages that are adapted for a first type of network and/or destination device to messages that are adapted for a second type of network and/or destination device. The second type of network and/or destination device includes a first Voice Over Internet Protocol (VOIP) communications device. A message-analysis module is adapted to employ an address associated with the message to selectively forward the message to one or more of the one or more gateways and/or to a destination device. In a more specific embodiment, the first type of network includes a packet-switched network in communication with the first VOIP phone. The destination device includes a mobile phone in communication with a cellular network. In the specific embodiment, the first type of destination device includes a user option to selectively transition a text-based communications session to a voice-based communications session.

A method and apparatus are provided for providing a three-party connection among a first, second and third call participant during a voice-over-Internet-Protocol (VoIP) telephone call. The method includes the steps of providing a respective first and second port within a transceiving terminal for receiving VoIP voice information of the VoIP telephone call from the first and second call participants, mixing the VoIP information from the ports of the first and second call participants and transferring the mixed VoIP information to the third call participant.