Telemarketing anti-disturbance method and device

Abstract

The embodiment of the invention provides a telemarketing anti-disturbing method and device, and the method comprises the steps: obtaining the number of a to-be-marketed customer, judging the distancebetween the customer and a merchant, and obtaining the willingness degree of the customer for answering a call if the distance between the customer and the merchant is smaller than a distance threshold value; and if the willingness degree is greater than a willingness degree threshold, carrying out telephone marketing on the customer. Since the nearby marketing objects are screened through the distance threshold, customers in all lists do not need to try one by one, the communication cost of merchants is greatly reduced, invalid marketing received by the customers is also greatly reduced, andthe anti-disturbance effect of the customers is effectively improved. The marketing objects are further screened through the client call answering willingness degree threshold value, and the call marketing is implemented according to the screening result, so that the client anti-disturbance effect is further improved. Therefore, while marketing information is accurately pushed by merchants, disturbance to customers is reduced.

Description

technical field [0001] The embodiment of the present invention relates to the field of wireless communication, and in particular to a method and device for preventing disturbance in telemarketing. Background technique [0002] Membership system is a marketing model commonly used in modern commercial society. People register members in merchants and keep mobile phone numbers. Merchants will launch various promotional activities for members from time to time to achieve a win-win situation for merchants and customers. In the daily business process, for merchants that mainly provide offline services, such as supermarkets, convenience stores, restaurants, and shopping malls, because merchants cannot know whether customers are convenient to participate in commercial activities nearby, and whether it is convenient to answer calls at present, they usually Notify all registered members by phone or SMS. And as the number of merchants registered by customers increases, the situation o...

AI Technical Summary

Problems solved by technology

This way of intercepting all marked calls or text messages will result in customers not receiving truly effective commercial promotional information for them, and effective communication between merchants and customers cannot be achieved.

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