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Self-learning method, device, system, electronic equipment and medium of dialogue robot

A technology of dialogue robot and self-learning method, which is applied in the field of system, device, electronic equipment and medium, and self-learning method of dialogue robot, which can solve the problems of low efficiency and high cost of manual answering

Active Publication Date: 2021-01-26
ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the rapid development of mobile electronic devices, there are more and more applications on mobile electronic devices, and more and more users use applications, and users will have various questions in the process of using applications that need to be answered, and The efficiency of manual answers is low and the cost is high, so dialogue robots appear to answer users' questions

Method used

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  • Self-learning method, device, system, electronic equipment and medium of dialogue robot
  • Self-learning method, device, system, electronic equipment and medium of dialogue robot
  • Self-learning method, device, system, electronic equipment and medium of dialogue robot

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[0041] In order to better understand the above technical solutions, the technical solutions of the embodiments of this specification will be described in detail below through the drawings and specific examples. It should be understood that the embodiments of this specification and the specific features in the embodiments are the technical solutions of the embodiments of this specification. It is a detailed description, rather than a limitation to the technical solutions of this specification. In the case of no conflict, the embodiments of this specification and the technical features in the embodiments can be combined with each other.

[0042] First aspect, such as figure 1 As shown, the embodiment of this specification provides a self-learning system for a dialogue robot, including a dialogue server 10, a log server 20 and a distributed machine cluster 30; wherein, the dialogue server 10 is used for online dialogue with users through the dialogue robot 101, and in While the d...

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Abstract

The embodiment of the invention discloses a self-learning method of a dialogue robot. The method comprises the steps of obtaining user question data in real time through log service; robot self-learning calculation is executed on user questioning data obtained in real time in a distributed mode, and the step of executing the robot self-learning calculation comprises the sub-steps that vectorization processing is conducted on the user questioning data through local sensitive hash, obtained questioning vectors of the user questioning data are clustered, and a questioning class cluster set is obtained; and constructing an inverted index for the questioning class cluster set by utilizing the questioning vector of the user questioning data.

Description

technical field [0001] The embodiments of this specification relate to the technical field of dialogue robots, and in particular to a self-learning method, device, system, electronic equipment and medium of a dialogue robot. Background technique [0002] With the rapid development of mobile electronic devices, there are more and more applications on mobile electronic devices, and more and more users use applications, and users will have various questions in the process of using applications that need to be answered, and The efficiency of manual answers is low and the cost is high, so dialogue robots appear to answer users' questions. [0003] The dialogue robot in the prior art usually acquires the historical dialogue data between the user and the robot, then cleans and calculates the historical dialogue data offline, analyzes the questions and questions not covered in the dialogue knowledge base, and then in the dialogue knowledge base Update the answer scheme of the uncov...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06N20/00
CPCG06F16/3329G06N20/00
Inventor 吴岳灏
Owner ALIPAY (HANGZHOU) INFORMATION TECH CO LTD