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Exception recovery method and device and storage medium

An abnormal recovery and abnormal technology, applied in the direction of instruments, electrical testing/monitoring, control/regulation systems, etc., can solve problems affecting user experience and waste of human resources

Active Publication Date: 2020-07-07
NINEBOT (BEIJING) TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, there is a waste of human resources to set up maintenance personnel on site, and there are no maintenance personnel on site, and abnormalities of smart mobile devices cannot be recovered in time, which will seriously affect the user experience

Method used

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  • Exception recovery method and device and storage medium
  • Exception recovery method and device and storage medium
  • Exception recovery method and device and storage medium

Examples

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Embodiment Construction

[0060] The present invention will be described in further detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the examples provided here are only used to explain the present invention, not to limit the present invention. In addition, the embodiments provided below are some embodiments for implementing the present invention, rather than providing all embodiments for implementing the present invention. In the case of no conflict, the technical solutions recorded in the embodiments of the present invention can be combined in any manner implement.

[0061]It should be noted that, in the embodiments of the present invention, the terms "comprising", "comprising" or any other variant thereof are intended to cover a non-exclusive inclusion, so that a method or device comprising a series of elements not only includes the explicitly stated elements, but also include other elements not explicitly listed, or also include elements inher...

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Abstract

The invention discloses an exception recovery method and device and a storage medium. The method comprises the following steps: receiving exception information sent by mobile equipment when the mobileequipment is abnormal; according to the exception information, obtaining a processing strategy corresponding to the exception information and used for realizing exception recovery of the mobile device; and based on the processing strategy, sending a corresponding control instruction to the mobile device, so that the mobile device implements exception recovery after executing the control instruction.

Description

technical field [0001] The present application relates to the field of smart mobile devices, and in particular to an abnormal recovery method, device and storage medium. Background technique [0002] Smart mobile devices such as electric scooters, express delivery robots, reception robots, etc., when there is an abnormality that cannot be automatically restored, the operator needs to manually restore it. However, there is a waste of human resources in setting up maintenance personnel on site, and there are no maintenance personnel on site, and abnormalities of smart mobile devices cannot be recovered in time, which will seriously affect the user experience. Contents of the invention [0003] In view of this, the embodiments of the present invention provide an abnormality recovery method, device, and storage medium, which can realize abnormality recovery through remote operation. [0004] In a first aspect, an embodiment of the present invention provides a method for recov...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G05B23/02
CPCG05B23/0221
Inventor 王琢张向辉
Owner NINEBOT (BEIJING) TECH CO LTD