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Training method and device, computer equipment and storage medium

A computer program and personnel technology, applied in the field of online learning, can solve problems such as difficult to improve the use of business knowledge and skills, and achieve the effect of improving comprehensive application ability and training effect

Inactive Publication Date: 2020-08-18
SHENZHEN ZHUIYI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, for some special positions, such as sales, customer service, etc., it is necessary to communicate with customers during actual work. Only one-way online learning is difficult to improve the ability to use business knowledge and skills in actual work

Method used

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  • Training method and device, computer equipment and storage medium
  • Training method and device, computer equipment and storage medium
  • Training method and device, computer equipment and storage medium

Examples

Experimental program
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Embodiment Construction

[0065] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0066] The training method provided by this application can be applied to such as figure 1 shown in the application environment. The application environment may only include the terminal 102, and the terminal 102 is used to store relevant data of training courses, display course content for target trainers, and conduct voice interaction with target trainers for scene simulation or testing. The application environment can also include a terminal 102 and a server 104, and the terminal 102 and the server 104 communicate through the network; wherein, the terminal 102 is used ...

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Abstract

The invention relates to a training method and device, computer equipment and a storage medium. The training method comprises the following steps: receiving an operation instruction input by a targettrainee, wherein the operation instruction comprises a test instruction; selecting a target test scene from a plurality of test scenes according to the received test instruction, wherein each test scene is fused with a plurality of simulation scenes, and each simulation scene corresponds to one training course; sequentially playing customer voice preset in the target test scene, and collecting trainee voice replied by the target trainee for the customer voice; and evaluating the target trainee according to the trainee voice to obtain a test evaluation result. By adopting the training method, the actual application ability of trainees can be improved, and the training effect is further improved.

Description

technical field [0001] The present application relates to the technical field of online learning, in particular to a training method, device, computer equipment and storage medium. Background technique [0002] In order to improve the quality of employees and enhance the overall strength of the company, most companies organize regular training. The common form of training is the combination of offline teaching and real combat. [0003] At present, with the development of network technology, some enterprises have begun to adopt online training. Students learn online through mobile phones, computers and other terminals, without being limited by venue, time, and training instructors, which is not only very convenient, but also reduces training costs. [0004] However, for some special positions, such as sales, customer service, etc., it is necessary to communicate with customers during actual work. It is difficult to improve the ability to use business knowledge and skills in...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/20
CPCG06Q10/06393G06Q50/2057
Inventor 李炫廷
Owner SHENZHEN ZHUIYI TECH CO LTD
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